Associate Functional Consultant US Federal Government SaaS Implementations

Location: Onsite - Virginia Office

Citizenship Requirement: U.S. Citizenship required

Role summary:

At Icertis, we are transforming how United States federal agencies and government

organizations manage their most important contracts spanning defense, healthcare,

public safety, and beyond.

Our AI-driven solutions are designed specifically to improve efficiency and compliance

for US government contractors and federal agencies. Our dedication to innovation and

excellence in Microsoft technology was recognized with the 2024 Microsoft Defense and

Intelligence Partner of the Year award for outstanding achievements supporting federal

missions.

Join our public sector professional services team as part of a cohort-based hiring

model. Cohort members start on the same date and participate in a collaborative

onboarding and development journey. You will help drive technological transformation for

the US government contractors and federal agencies where your work will make a direct

impact on national operations.

Client more about Icertis Public Sector Solutions.

If you're a recent graduate eager to apply your analytical, problem-solving,

and communication skills to real-world challenges, this role is your launchpad into the

world of SaaS consulting.

About the Opportunity

You'll join an experienced consulting team in a collaborative, mission-driven environment

that encourages curiosity and hands on learning. As a Software Implementation

Consultant, you'll work on meaningful projects that help public sector organizations

modernize essential systems across healthcare, aerospace, defense, and public safety.

At Icertis, you'll learn from certified experts and mentors while practical experience with

enterprise SaaS delivery early in your career. Through training, platform certifications, and

real project work, you'll build skills in technology, AI, business processes, and client

consulting.You'll earn Icertis certifications that strengthen your long-term career in SaaS and grow into

roles such as Functional Consultant, Senior Consultant, or Solution Architect as

your expertise develops.

This is a full-time, onsite position located in our Northern Virginia office (5 days per week).

Key Expectations at This Level competencies

" Show confidence and professionalism in client-facing settings.

" Communicate clearly and collaborate effectively at all levels.

" Demonstrate learning agility and adaptability with new tools and processes.

" Show interest in SaaS consulting and a desire to build trust with public sector

clients.

Responsibilities:

" Work with an experienced consulting team to support client onboarding at Icertis

ICI.

" Support pre-implementation workshops to better understand their product

requirements, support system demos, and user training sessions with guidance

from senior consultants.

" Contribute to project documentation, data reporting, and client communications.

" Assist with solution configuration, testing, design activities, to align

Icertis solutions with client needs.

" Learn about client AI requirements and Icertis AI capabilities.

" Collaborate with cross-functional teams (Product, QA, CloudOps) to support quality

delivery.

" Learn how government processes and security requirements translate into SaaS

solutions.

Qualifications:" Bachelor's degree in engineering, Computer Science Business, Information

Management, Information Technology, Business Analyst or related technical field.

" Prior experience with government contractors or federal agencies in our

industry during internships or through work is highly desirable. Prior exposure to

software delivery, process improvement through projects or coursework is a plus.

" Demonstrated interest in the practical application of AI tools, with hands-on

experience gained through coursework, internships, projects, research, or self-

directed learning (e.g., using AI tools to automate workflows, analyze data, build

prototypes, or enhance software implementations beyond basic ChatGPT usage).

" Strong analytical and problem-solving abilities to work with curiosity to learn.

" Excellent communication skills and ability to collaborate in a global team

environment.

" Interest in technology consulting, SaaS platforms, or enterprise business

applications.

" Motivation to work in a fast-paced, mission-driven environment supporting U.S.

public sector transformation.