Associate, Fund Support Specialist

Job Requisition ID: 93929

Location Designation: Hybrid - 3 days per week

Role Overview:

The Fund Support Specialist supports Institutional Life fund operations by ensuring accurate fund valuations, transactions, and system updates. Partnering with internal teams, vendors, and other stakeholders, this role helps maintain data integrity, resolve discrepancies, and enable timely, well-controlled processing and reporting.

The position involves complex fund-related analysis across sophisticated life insurance products. The role will require the ability to review policy administration systems data fields, comprehend policy language, fund agreements, investment, and accounting reports, as well as vendor fund statements.

The ideal candidate is an initiative-taker with strong math and finance skills, sound judgment, and the ability to navigate ambiguity, develop solutions, drive continuous improvement and a curiosity to find solutions using AI capabilities.

What You'll Do:

• Facilitate and reconcile fund valuations ensuring accuracy across multiple administration systems.
• Review and comprehend policy language and fund related documents related to fund transactions and activities.
• Provide notifications to fund companies in various forms based on requirements.
• Monitor fund price updates and communicate key changes to stakeholders.
• Review and validate fund activity for accuracy and good order.
• Process and peer review exempt fund transactions.
• Support registered and exempt fund updates as they relate to additions, closures, and realignments.
• Partner with internal teams to resolve discrepancies and improve fund related processing.
• Support fund-related communications and reports.
• Perform quarterly exempt fund reconciliations.
• Gather information needed for fund-related audit confirmations.
• Facilitate fund-related meetings.
• Maintain workflow systems and repository related to fund related activities to ensure proper tracking and documentation.
• Research and respond to fund related inquiries.
• Proactively identify and implement process improvements to enhance efficiency.
• Function as a subject matter expert for fund related projects and lead projects as needed.

What You'll Bring:

• 3+ years of experience in financial services, insurance, or related field.
• Strong analytical and critical thinking skills.
• Experience working with complex data.
• Advanced Excel skills.
• Effective communication and collaboration skills.
• Ability to manage multiple priorities and work independently.
• High attention to detail, accuracy, and sense of urgency.
• Focus on process improvement and operational efficiency.

Education & Licensing

• Bachelor's degree in business or finance preferred.
• Must possess or obtain FINRA Series 6 license within 12 months of hire.
• Must complete LOMA FLMI Program / Courses 1 and 2 within 12 months of hire.

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Pay Transparency

Salary Range: $58,500 - $83,500

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. Were proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients and employees' needs.

Job Requisition ID: 93929