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Associate Help Desk Specialist

inSync Staffing

Columbus, IN

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JOB DETAILS
SALARY
$35–$40 Per Hour
SKILLS
Android, Business Solutions, Communication Skills, CompTIA A+, CompTIA Network+, Consulting, Customer Support/Service, Desktop PC, Driver's License, Hardware Administration, Help Desk, Hewlett-Packard Product Family, High School Diploma, High Tech Industry, Identify Issues, Information Technology & Information Systems, Inventory Management, Laptop PC, Local Area Network (LAN), MCP - Microsoft Certified Professional, Microsoft Windows Operating System, Microsoft Windows System Administration, Mobile Devices, Network Connectivity, Oil and Gas, On Site Support, PC Hardware, Peripheral Hardware, Printers, Reimbursement, Remedy, Software Administration, Software Upgrades, Support Documentation, Technical Support, Technical Training, Wide Area Network (WAN), Willing to Travel, Wireless Communications, iOS
LOCATION
Columbus, IN
POSTED
1 day ago

IT Field Support Technician III

Location: Columbus, IN (Travel Required)
Pay:$35.00–$40.00/hour (W-2), DOE
Job Type: Contract-to-Hire

We're looking for an experienced IT Field Support Technician III to support a leading midstream oil & gas company. This role provides hands-on IT support for field locations throughout the Columbus, IN region and requires frequent travel to remote sites.

Responsibilities

  • Serve as the primary IT support contact for assigned locations
  • Install, configure, and troubleshoot Windows 11 desktops, laptops, printers, and peripherals
  • Provide Tier II desktop and field support for hardware, software, networking, and mobile devices
  • Support LAN/WAN, wireless connectivity, and business applications
  • Install and maintain HP LaserJet and Konica Minolta printers
  • Manage support tickets, document resolutions, and maintain IT asset inventory
  • Assist with hardware/software deployments, upgrades, and IT infrastructure projects
  • Provide end-user training and exceptional customer support
  • Participate in after-hours support when needed

Qualifications

  • High school diploma or GED required
  • Must be authorized to work permanently in the U.S. (No sponsorship)
  • 2+ years of desktop or field IT support experience
  • Strong knowledge of:
    • Windows 11
    • PC hardware and peripherals
    • LAN/WAN and wireless networking
    • Mobile device support (iOS/Android)
    • IT ticketing systems (BMC Remedy preferred)
  • Experience supporting HP LaserJet and Konica Minolta printers
  • Excellent troubleshooting, communication, and customer service skills
  • Oil & gas industry experience is a plus
  • Bachelor's degree and CompTIA A+, Network+, MCP, or similar certifications are preferred

Travel Requirements

  • Up to 80% travel
  • Daily travel within approximately a 200-mile radius of Columbus, IN
  • Occasional overnight travel
  • Reliable personal vehicle required (mileage reimbursed)
  • Clean driving record required

Physical Requirements

  • Ability to lift up to 50 lbs.

Why Join Us?

  • $35–$40/hour W-2
  • Strong contract-to-hire opportunity
  • Mileage reimbursement
  • Work with a leading energy company
  • Opportunity to support a wide range of IT technologies in a dynamic field environment


Benefits : Health, Dental & Vision Insurance is available. Health savings account, Flexible spending accounts, Life insurance etc. are also available.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Rate of pay within the stated range will depend on the qualification of the applicant.

 

About the Company

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inSync Staffing

We recognize the VMS program management team is our customer and needs to be serviced with integrity, so we built and continue to improve upon our delivery methods as we strive to provide the highest quality service possible. inSync Staffing’s management team recognized ten years ago the inevitable changes to the staffing industry being brought about by technology and the growing trend of Fortune 1000 corporations to outsource management of their contingent workforces to meet compliance and cost control goals. Rather than swim upstream against the changes, inSync Staffing has embraced MSP and VMS programs as our customers, not competitors. We asked program managers how they want to be serviced. The result of their input is that we have structured inSync Staffing as a recruiting and customer service organization, unlike traditional staffing companies who sell directly to the end client. Our delivery model allows us concentrates our resources on how to best supply candidates in a very competitive MSP/VMS program environment.
COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2014
WEBSITE
http://www.insyncstaffing.com/default.html

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