Position Type :
Full time
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
General Equivalency Diploma
Job Description
We are FIS. Our technology powers the worlds economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If youre ready to start learning, growing and making an impact with a career in fintech, wed like to know: Are you FIS?
About the Role
In this role, you will support high-volume production operations that deliver accurate, timely outputs to clients. You will perform and monitor operational processes, resolve exceptions, and help ensure service levels and quality standards are consistently met. Success is measured by throughput, accuracy, compliance, and effective collaboration across teams.
MondayFriday schedule from 6:00 AM to 2:30 PM.
What You Will Be Doing
Execute daily production tasks to meet volume, quality, and turnaround targets
Monitor workflows and queues to ensure timely processing and issue resolution
Identify, research, and resolve exceptions to prevent downstream impacts
Perform quality checks to ensure accuracy and compliance with procedures
Document work activities and update process records as required
Communicate status, risks, and issues clearly to teammates and leaders
Support continuous improvement by suggesting process efficiencies
Follow operational controls, security requirements, and standard procedures
Collaborate with cross-functional partners to meet service level expectations
Required Qualifications
High school diploma or equivalent, or skills-based equivalent experience
Experience in production, operations, or transaction processing environments
Strong attention to detail with consistent accuracy in high-volume work
Ability to follow documented procedures and operational controls
Basic proficiency with productivity tools such as spreadsheets and email
Effective written and verbal communication skills
Ability to prioritize tasks and meet deadlines in a structured environment
Preferred Qualifications
Experience in regulated or compliance-driven operations
Familiarity with quality assurance or control checks
Experience identifying root causes and resolving processing errors
Comfort working with operational tracking or workflow systems
What We Offer you
At FIS, you can grow your career as far as you want to take it. Heres what else we offer:
Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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