Associate IT Support Engineer

CRIBL INC

MADISON, WI(remote)

Apply

JOB DETAILS

SALARY

$53,000–$83,000 Per Year

SKILLS

Adobe Creative Suite, Amazon Web Services (AWS), Analysis Skills, Apple Macs, Artificial Intelligence (AI), Audiovisual, Automation, Cloud Computing, Computer Security, Customer Support/Service, Diversity, Identify Issues, Information Technology & Information Systems, Manufacturing Data Management, Microsoft Windows Operating System, On Call, Onboarding, People Management, Slack, System Integration (SI), Team Lead/Manager, Team Player, Technical Support, Telemetry

LOCATION

MADISON, WI

POSTED

1 day ago

JOB REQUIREMENTS: Number of Openings: 1 Job Title: Associate IT Support
Engineer Occupational Category: Please choose the most appropriate
choice based on the Job Title and Description. Duties and
Responsibilties of Job: Join the company that's building the telemetry
infrastructure for the AI era. At Cribl, we partner with IT and Security
teams at many of the world's biggest enterprises, including half of the
Fortune 100, to bridge the gap between AI ambition and infrastructure
reality. As the AI Platform for Telemetry, we give customers the choice,
control, and flexibility to manage and analyze telemetry for both humans
and agents, so they can build what's next. We're one of the
fastestgrowing private companies and a leading player in a massive,
fastmoving market. With a global workforce, we're remotefirst and
grounded in a simple idea: software is a people business. Cribl is the
place where curious, collaborative people can do their best work, grow
fast, and bring their full selves to the herd. Why You'll Love This
Role This role will be the front line IT support presence at Cribl's
San Francisco headquarters. You'll be the local "face" of IT with a
lot of exposure to key technologies and VIP stakeholders. As An Active
Member Of Our Team, You Will... * Support Criblanians world wide with
hardware provisioning, access requests, and general IT Support *
Support the SF office 3-4 days/week in person, with a focus on AV,
events, and IT infrastructure. * Manage the employee lifecycle by
conducting onboarding classes and handling offboarding request Capture
important troubleshooting workflows and how-tos in the form of knowledge
base articles * Serve as a logistical backup to the local Workplace
support staff. * Execute on project based work to further automation,
integrate Cribl systems, and document processes. * This position will
require stand-by, on-call, or off-hours duties If You've Got It - We
Want It * Experience supporting users in a cloud environment *
Familiarity with OKTA group management, configuration, integration and
provisioning * Familiarity with AWS provisioning and role management *
Experience supporting cloud productivity tools: Google Workspace, Slack,
Zoom, Asana, Adobe Creative Cloud * Experience with MDM suites such as
JAMF and InTune * Mac and Windows support experience * Experience with
AI tools and platforms such as Glean, Google Gemini, Anthropic Claude,
Open AI ChatGPT #LI-KJ1 #LI-Remote The salary for this role is dependent
on geographic location and will be based on the individual candidate's
job-related knowledge, skills, and experience. In addition to base
salary, for sales and some sales-adjacent roles, employees are eligible
to earn incentive compensation (commission). For all other roles,
employees are eligible to participate in the Cribl Corporate Bonus
Program. In addition to a competitive salary, Cribl also offers a
generous benefits package which includes health, dental, vision,
short-term disability, and life insurance, paid holidays and paid time
off, a fertility treatment benefit, 401(k), and equity. Base Salary
Range $53,000 - $83,000 USD Bring Your Whole Self Diversity drives
innovation, enables better decisions to support our customers, and
inspires change for the better. We're building a culture where
differences are valued and welcomed, and we work together to bring out
the best in each other. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, or any other
applicable legally protected characteristics in the location in which
the candidate is applying. Interested in joining the Cribl herd? Learn
more about the smartest, funniest, most passionate goats you'll ever
meet at -- 3 Requirements -- * APPLICATION INSTRUCTIONS:
Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcm jLjQ1OTYyLjg3NzBAY3JpYmxjb21wLmFwbGl0cmFrLmNvbQ

About the Company

CRIBL INC

Resume Resources

Free Resume Templates Free Resume Builder