Associate Lab Support Engineer

Associate Lab Support Engineer

At Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

This is a fully onsite role based at our GMP Laboratory in Middleton, WI. We welcome applicants from all locations within the US. Please note that relocation assistance is not provided for this position, and any relocation costs will be the responsibility of the candidate. Must be legally authorized to work in the United States without sponsorship. Must be able to pass a comprehensive background check, which includes a drug screening.

Discover Impactful Work As an Associate Lab Support Engineer, you'll provide system analysis and support new laboratory instrumentation while ensuring the ongoing maintenance and performance of existing equipment. You'll assist with the validation and qualification of lab systems, troubleshoot and repair analytical instruments, and coordinate with vendors for service and support. In this role, you'll also partner closely with laboratory teams to help meet sponsor timelines and deliver accurate analytical results.

A Day in the Life

• Perform Performance Qualification (PQ) and repair on deployed instrumentation.
• Coordinate with Operations staff on deployment of instrumentation.
• Perform unit system testing to include IQ (Installation Qualification), OQ (Operation Qualification) and calibration; Perform validation testing as needed.
• Assist in developing Standard Operating Procedures and testing procedures for emerging technologies and performance qualification (PQ) regiments for existing technologies.
• Assist in the installation of new instrumentation.
• Provide basic operator training to end-users on analytical instrumentation.
• Evaluate lab support records for compliance with SOPs, review for completeness and accuracy and reports findings.

Key Requirements: Education & Experience:

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5-8 years)

In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills, Abilities:

• Working knowledge and understanding of laboratory equipment and foundations of troubleshooting
• Knowledge of mass spectrometry, liquid chromatography, relational databases, and other analytical instrumentation operation
• Working knowledge with systems in use at PPD or within the CRO/Pharmaceutical industry
• Client focused approach with strong interpersonal skills
• Strong analytical and problem-solving skills
• Ability to communicate effective with vendors, clients and all levels of staff
• Attention to detail and ability to multi-task
• Ability to train others
• Ability to work in a collaborative team environment.

Work Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.
• Able to work upright and stationary and/or standing for typical working hours.
• Able to lift and move objects up to 25 pounds.
• Able to work in non-traditional work environments.
• Able to use and learn standard office equipment and technology with proficiency.
• May have exposure to potentially hazardous elements, including infectious agents, typically found in healthcare or laboratory environments.
• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.