Associate, Mail Services

Job Summary

Receives deliveries of all merchandise, supplies, equipment, and postal mail.

Job Responsibilities

• Monitors the flow of delivery trucks by helping to assign loading bays to deliveries and communicating corresponding directions to truck drivers.
• Provides appropriate equipment for unloading parcels (e.g., pallets, flatbed trucks, etc.).
• Checks merchandise, supplies, equipment received against packing slip and bill of lading for quantity and specifications by conducting a physical inspection and a physical count of parcels delivered.
• Communicates any discrepancies (i.e., shortage, damaged merchandise) to supervisor/manager.
• Notifies Security if unauthorized personnel enter the shipping/receiving areas.
• Signs packing slip or bill of lading.
• If physical count and the bill of lading or packing slip quantities vary, records any variances by adjusting the quantities on the bill of lading or packing slip.
• Prioritizes urgent incoming parcels and mail for internal deliveries according to delivery type, e.g., overnight deliveries, messenger service, perishables, etc., by placing parcels in designated areas for immediate delivery.

Delivery

• Delivers merchandise, equipment, and mail to requisitioner.
• Uncrates and, if necessary, palletizes and stacks onto appropriate internal delivery trucks.
• Completes delivery information on the parcel label, i.e., employee name and location, if the information on the label is incomplete.
• Delivers merchandise/equipment to requisitioner and requests signature for merchandise delivered.
• Provides requisitioner with a copy of the packing slip for his/her record.
• Records parcels delivered without purchase order into the delivery logbook by indicating tracking number, sender's name, and recipient's name.
• Uses designated delivery routes as outlined by supervisor/coordinator.
• Provides original packing slip to data entry clerk for data entry and files signed copy in appropriate folder sorted by purchase order sequence number.
• Receives, sorts, and delivers mail.

Other Duties

• Provides support and coverage for absent, vacationing, or unavailable staff, as needed. Duties may include stocking items and delivering film/digitized files.
• Maintains department records by keeping logbooks up-to-date, organized, and available for verification or tracking purposes.

Skills

Required Skills & Experience:

• Less than two (2) years.

Preferred Skills & Experience:

• N/A