Associate Manager, Compliance Investigations & Employee Relations

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Job Title: Associate Manager, Compliance Investigations & Employee Relations

Req Id: 3293

Work Model: Hybrid

Company: Altria Client Services

State/Province: Virginia

Job Description:

Together We Innovate. Together We Change.

What could you accomplish at a company that values your perspective, supports your growth, and lets you lead the way? Do you have experience conducting workplace investigations, resolving complex employee relations issues, and advising leaders on sensitive people matters? If so, we want to speak with you!

We are currently seeking an Associate Manager, Compliance Investigations & Employee Relations, to join our Human Resources and Compliance organization in Richmond, VA.

In this role, you will lead investigations involving potential violations of company policies, the Code of Conduct and applicable laws. You will also partner with leaders and employees to resolve workplace concerns, facilitate conflict resolution, address employee relations matters, and provide coaching and guidance to support a positive, respectful, and high-performing work environment.

What You'll Be Doing:

• Lead timely and thorough investigations involving workplace conduct, policy, and compliance concerns.
• Gather and analyze information, assess findings, and provide clear recommendations to business leaders and stakeholders.
• Partner with Legal, HR Business Partners, Corporate Security, and other functions to resolve complex workplace and compliance matters.
• Serve as a trusted advisor to leaders by providing guidance on employee relations issues, performance concerns and workplace conflict.
• Communicate investigation outcomes and recommendations clearly and objectively to key stakeholders.
• Maintain accurate case documentation within the case management system and ensure matters are managed with professionalism, consistency, and attention to detail.
• Support employee relations, compliance initiatives, training efforts, and other special projects that foster a culture of integrity, accountability, and respect.

We Want You To Have:

• Bachelor's degree
• 5+ years of relevant HR experience including conducting workplace investigations and managing employee relations matters in a corporate or manufacturing setting. Experience supporting a unionized workforce is a plus.
• Understanding of employment law principles and workplace practices.
• Ability to maintain the highest standards of confidentiality when handling sensitive employee, candidate, and company information, ensuring trust, privacy, and compliance with organizational expectations.
• Strong written, verbal, and presentation communication skills, with the ability to lead difficult conversations and present ideas in a clear and concise manner.
• Ability to analyze complex situations, apply critical thinking, identify key insights, and provide practical, business-focused recommendations.
• Strong interpersonal, collaboration, and project management skills, with the ability to manage multiple priorities and meet deadlines with minimal supervision.
• Experience utilizing AI-enabled technology to support workplace investigations, employee relations activities, information analysis, reporting, and process improvement.
• Experience using case management systems for documentation, reporting, and case tracking.

The starting salary is based on but not limited to experience, knowledge, and qualifications in determining compensation decisions. The Salary Range for this position is: $104,900.00 - $152,150.00.

Why You'll Love Building Your Career at Altria

At Altria, we believe a great career starts with feeling supported - both at work and in life. Here's what you'll find here:

• Work where life works for you - with flexible and remote options that fit your world, not the other way around.
• Own your time - start with 15 days of paid time off, 13 paid holidays, 2 floating holiday days, and a 37.5-hour workweek so you can recharge and live fully
• A place where you belong - where your ideas are welcomed, your growth is encouraged, and your impact is real
• Get recognized for your work - annual merit increases and performance bonus
• A future you can count on - 401(k) matching from day one; plus Deferred Profit Sharing, an annual company contribution in an amount equal to 13%-17% of your base salary
• Help with your goals - get help with student loan repayment assistance, attend a conference, or gain a new certification with professional development stipends
• Support for what matters most - comprehensive medical, dental, and vision coverage for you and your family
• Celebrating your milestones - paid parental and bonding leave for life's biggest moments.
• Wellness that goes beyond work - programs that care for your whole well-being at whatever stage you are in your life
• A culture that gives back - paid volunteer days and a shared commitment to making a difference

At Altria, we offer more than benefits - we offer a career that fits your life, rewards your ambition, and celebrates your impact.

This position is not eligible for sponsorship.

Altria is a Fortune 500 company that has a leading portfolio of products for U.S. adult tobacco and nicotine consumers 21+. For decades we've been leaders in the tobacco industry, but the industry is evolving - and so are we. Our Vision is Moving Beyond Smoking.

At Altria, we celebrate the power of diverse teams working together to shape our future. Each Altria company is an equal opportunity employer. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with conviction records, a fair chance at employment. Join us as we work together to shape a better future for adult tobacco consumers, our employees, and our shareholders.

Altria is the parent company of Philip Morris USA, John Middleton, U.S. Smokeless Tobacco, Helix Innovations, and NJOY. Altria complements its tobacco portfolio with equity investments in Anheuser-Busch InBev and Cronos Group.

Learn more about Altria at www.altria.com and follow us on LinkedIn.

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