Tesla is seeking an Associate Manager Title Operations within the Used Car Operations business. This teamis responsible forensuring seamless title transfers for allacquiredvehicles across North America.
In this role you will play a lead role in shaping the used vehicle title and document processing operation across the North America market. You willbe responsible formanaging the title factory" which intakes processes stores and releases all vehicle titlesacquiredand sold by Tesla. This complex and multifaceted role requires exceptional executive-level communication skillsdemonstratedleadership experience strong business operations acumen anda track recordof success in leading high-impact teams.
Manage train lead and develop a team of Title Specialists to physically process all US trade-in return andcaptive lease returnvehicle titles
Continuously refine document processes to achieve the highest levels of efficiency and daily output with the goal of same-day processing for all documents
Proactively update team areas of responsibility AORs to ensure all tasks and responsibilities are clearly assigned andmaintained
Develop extensive knowledge of all applicable regulations across North America to ensure compliance proactively adapt operations to account for regulatory changes while meeting aggressive business goals
Identifyand address systemic issues within the operational workflow escalate critical opportunities or concerns develop innovative solutions lead implementation measure success andestablisha cadence of continuous improvement
Uphold team and company standards while holding team members accountable to key performance indicators KPIs
Establish effective and collaborative communication channels with stakeholders at all levels both internal and external cultivate andmaintainstrong partnerships to support cross-functional businessobjectives
Bachelors degree or equivalent experience
Proven leadership and people management experience in large organizations with theability tomotivateand inspireteams to achieve goals
Strong business acumen anda track recordofoptimizingoperational and employee productivity
Dynamic and criticalthinker with the abilityidentifyand resolvetrends issues and blockers at various levels of the operation
KnowledgeorexpertiseinDMVtitle transfer processesandbusiness operationsisrequired
Benefits
Along with competitive pay as a full-time Tesla employee you are eligible for the following benefits at day 1 of hire
Medical plans > plan options with 0 payroll deduction
Family-building fertility adoption and surrogacy benefits
Dental including orthodontic coverage and vision plans both have options with a 0 paycheck contribution
Company Paid Health Savings Accounts HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts FSA
401k with employer match Employee Stock Purchase Plans and other financial benefits
Company paid Basic Life AD&D Short-term and long-term disability insurance 90 day waiting period
Employee Assistance Program
Sick and Vacation time Flex time for salary positions Accrued hours for Hourly positions and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include critical illness hospital indemnity accident insurance theft & legal services and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation
93600 - 140400annual salary cash and stock awards benefits
Pay offered may vary depending on multiple individualized factors including market location job-related knowledge skills and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.