Associate Onboarding Project Manager

Delta Dental of California Inc.

Camp Hill, PA

JOB DETAILS
SALARY
$56,900–$119,200 Per Year
SKILLS
Analysis Skills, Animal Care, Communication Skills, Cross-Functional, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Detail Oriented, Establish Priorities, Interpersonal Skills, Knowledge Management, Leadership, Multitasking, Onboarding, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Lifecycle, Project/Program Management, Requirements Management, Status Reports, Team Lead/Manager, Time Management, Tuition Reimbursement, Writing Skills
LOCATION
Camp Hill, PA
POSTED
3 days ago

The Associate Onboarding Project Manager is responsible for leading small to mid-size client onboarding and implementation projects for new and existing business. This role will also assist in the management of larger, more complex projects implementing new and existing business.

Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

  • Competitive base and incentive pay
  • 401(k) with robust matching and non-matching contributions
  • Rich medical & pharmacy benefits
  • 100% employer-paid dental and vision benefits
  • Holistic wellbeing program with deep financial incentives
  • Generous paid time off plus 12 paid holidays and your birthday off
  • Culture of growth and learning: career development; tuition reimbursement; recognition program
  • Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
  • Social responsibility and volunteer opportunities
  • Employee discount program

Fair Chance Ordinances and Criminal Background Considerations

This position requires that the applicant undergo a background check. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.

#LI-Hybrid

  • 0+ with Bachelor's degree.

Additional experience may be accepted in lieu of education or degree.

  • Customer service experience highly preferred.
  • Excellent organizational skills with the ability to prioritize workload to adhere to strict deadlines.
  • Ability to multi-task while maintaining strict attention to detail.
  • Ability to maintain effective interpersonal relationships.
  • Demonstrated strong customer and service focus.
  • Strong analytical and problem-solving skills.
  • Ability to coordinate issues between internal and external clients and the development teams.
  • Excellent verbal and written communication skills.

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 18. $56,900 - $119,200

  • Leads project kickoff meetings with cross-functional partners for small to mid-size client onboarding and implementations.
  • Leads and facilitates effective project meetings throughout the project lifecycle, including issue tracking, status reports, and communications to stakeholders and leadership.
  • Acts as key partner to the line of business during client onboarding: assesses customer needs, understands business objectives, and liaisons between the line of business and cross-functional partners.
  • Plans, documents and executes all phases of the client onboarding project lifecycle, including scope management, requirements management, work schedule and timeline management, priority and dependency management, and the assignment of roles and responsibilities to implementation partners.
  • Leads the project team on development efforts and ensures customer satisfaction through quality and timely product delivery.
  • Lends subject matter expertise and knowledge management to the project team and stakeholders throughout the project lifecycle, including functional, technical, and system-specific knowledge.
  • Provides support to team and leaders for larger, more complex projects.
  • Assists with general department daily activities and special projects.
  • Leads project kickoff meetings with cross-functional partners for small to mid-size client onboarding and implementations.
  • Leads and facilitates effective project meetings throughout the project lifecycle, including issue tracking, status reports, and communications to stakeholders and leadership.
  • Acts as key partner to the line of business during client onboarding: assesses customer needs, understands business objectives, and liaisons between the line of business and cross-functional partners.
  • Plans, documents and executes all phases of the client onboarding project lifecycle, including scope management, requirements management, work schedule and timeline management, priority and dependency management, and the assignment of roles and responsibilities to implementation partners.
  • Leads the project team on development efforts and ensures customer satisfaction through quality and timely product delivery.
  • Lends subject matter expertise and knowledge management to the project team and stakeholders throughout the project lifecycle, including functional, technical, and system-specific knowledge.
  • Provides support to team and leaders for larger, more complex projects.
  • Assists with general department daily activities and special projects.

About the Company

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Delta Dental of California Inc.

Delta Dental covers more Americans than any other dental benefits provider. As an employee you’ll take part in our mission to become the trusted health partner by collaborating with our communities and employees to reimagine and deliver new possibilities in an ever-changing environment. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology.

 

Our strategy is only as strong as the people who execute it. We’re hiring individuals that are not just right for today but also for our future. Delta Dental leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We’ve built a foundation of high-trust by treating all people with dignity, making and keeping commitments and consistently striving to do the right thing. As we are working through transformation, we ask employees to find ways to embrace positive change, challenge the status quo to be curious and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes.

 

We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.

 

Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Healthcare Services
EMPLOYEE BENEFITS
Paid Sick Days, Performance Bonus, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Transportation Allowance, Tuition Reimbursement, Life Insurance, Merchandise Discounts
WEBSITE
https://www.deltadentalins.com/