Associate Patient Care Coordinator

Associate Patient Care Coordinator at UnitedHealth Group

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Associate Patient Care Coordinator

Brewster New York

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Associate Patient Care Coordinator

Requisition number 2358125 Job category Healthcare Delivery Primary location Brewster NY Date posted 04202026 Overtime status Non-exempt Travel Yes 10% of the Time

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Optum NYNJ is seeking an Associate Patient Care Coordinator to join our team in Brewster NY. Optum is a clinician-led care organization that is changing the way clinicians work and live.

As a member of the Optum Care Delivery team youll be an integral part of our vision to make healthcare better for everyone.

At Optum youll have the clinical resources data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.

Optum Internal Medicine part of Optum has an immediate opening for a friendly patient focused and detailed oriented Associate Patient Care Coordinator to join our team. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial clinical and service goals.

Schedule Monday through Friday a 40-hour work week from 730am to 530pm. Rotating Saturdays from 800am to 200pm.

Location 185 Route 312 Second Floor Suite 201 POD A Brewster NY 10509

Primary Responsibilities Obtain accurate and updated patient information such as name address insurance information Perform insurance verification on the date of service File and maintain medical records Confirms and schedule appointments Answering incoming and outgoing telephone calls promptly and courteously Follow the Payment Security policy and procedures according to Optum Medical guidelines Ability to maintain a work queue list - complete any pending actions ie referrals scheduling appointments Check In and Check Out patients Perform referral documentation promptly Performs certain follow-up services for patients in a prompt and courteous manner such as scheduling specialist appointments scheduling follow-up appointments and obtaining copies lab results or specialist reports Adhere to the standards identified via Sparq regarding Optum Employee Policies Work cohesively with fellow employees to achieve specific team goals Comfortable working in high pace environment Participate in planning coordinating and implementing care in conjunction with the multidisciplinary team in accordance with the Plan of Care Assure the continuity of care through scheduling and tracking systems Provide effective communication to patient family team members and other health care professionals as evidenced by documentation case conferences communication notes and evaluations Comply with administrative policies to ensure quality of care Demonstrate precision and efficiency in scanning documents and monitoring the fax server retrieving and or scanning documents and assigning to the appropriate electronic chart All employees are expected to keep abreast on current medical requirements relevant to their position which includes maintaining patient confidentiality and abiding by all HIPAA and OSHA requirements Crosstrain and help in other locations if needed Ability to work across departments Performs other duties as assigned

What are the reasons to consider working for UnitedHealth Group Put it all together - competitive base pay a full and comprehensive benefit program performance rewards and a management team who demonstrates their commitment to your success. Some of our offerings include

Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays Medical Plan options along with participation in a Health Spending Account or a Health Saving account Dental Vision Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage 401k Savings Plan Employee Stock Purchase Plan Education Reimbursement Employee Discounts Employee Assistance Program Employee Referral Bonus Program Voluntary Benefits pet insurance legal insurance LTC Insurance etc.

Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide