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Associate Principal - Industrial IoT
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Role description
Title : MLL Service Delivery Lead RD Labs IT
Location : Jacksonville, FL
Hiring Mode : Full Time
Work Mode : 5 days work from the site.
Role Purpose
Own endtoend delivery reliability and continuous improvement of IT services that enable RD innovation across multiple MedTech business units Ensure secure compliant and resilient operations across lab computing instrument workstations segmentedICE networks and integrated ITOT capabilities
Key Responsibilities
Lead daytoday IT service delivery for RD labs working in collaboration with the site based BT and RD leaders incident request problem and change management via ITILServiceNow with clear SLAsOLAs and rootcause eradication and transparent communications to site leadership
Act as the site technologist Translate RD site strategies into practical secure solutions on the shop floor and in labs advise on architectures platforms and patterns that accelerate throughput and quality Understand and document the business goalss and how our technology can enable those outcomes
Serve as domain expert for deployments involving firewalls ICEsegmented networks ITOT integrations IoT enablement and equipment connectivity instrument PCs controllers gateways Document local site capabilities such as asset lists and locally managed applications working with the BT site leader
Oversee core lab infrastructure servers networks software baselines backupsDR and coordinate patching hardening and vulnerability remediation for instrument workstations within regulated constraints Support audits CAPAs deviations and change control
Partner with Lab Operations Quality Engineering Cybersecurity and vendors to translate lab needs into scalable secure solutions manage vendor performance and onsite activities
Drive continuous improvement and cost optimization process simplification automation standardization maintaining transparency through KPI dashboards and service reviews
Ensure compliance with GxPdataintegrity expectations eg GAMP 5 ALCOA and support audits CAPAs deviations and change control for computerized systems
Coordinate site readiness for projects lab moves new instruments integrations including network segmentation ISA95 NIST connectivity and qualificationvalidation impact
Maintain cybersecurity and dataintegrity expectations support regulated operations eg GxP as applicable
Maintain robust knowledge articles and runbooks for repeatable highquality operations in MLL contexts
Champion reliability and value Ensure each initiative ties to business outcomessafety quality service costworking closely with Operations Quality Engineering and Cybersecurity
Minimum Qualifications
Bachelors in information technology Computer Science Engineering or related field or equivalent experience
6 years in IT service deliveryoperations with handson supporting scientificRDoperational technology environment instrument PCs controllers data systems and ITILaligned ITSM ServiceNow Jira
Strong understanding of segmentedICE networks firewalls and secure equipment connectivity in regulated settings
Proven leadership of multivendor onsiteremote teams with measurable SLA attainment and continual improvement
Clear concise communicator across operations quality and technical stakeholders strong stakeholder management in fastpaced settings
Preferred Qualifications
Cloudvirtualization exposure knowledge of cybersecurity best practices familiarity with RD OT integrations ITIL v3v4 certification ISA95 NIST
Experience with GxPCSV or CSA frameworks eg GAMP 5 audit support and dataintegrity practices
Familiarity with lab data systems eg ELNLIMS CDS IoT integrations and monitoring in segmented networks
Skills
Mandatory Skills : Caliber LIMS, LabWare, StarLIMS
Other details
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 100,000.00 to 140,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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