Job Description
Find your calling at Mercy!
The Associate Principal - Network Specialist plays a critical role in the planning, design, acquisition, and implementation of Mercy's voice and data network The Associate Principal - Network Specialist plays a critical role in the planning, design, acquisition, and implementation of Mercy's voice and data network services. This position evaluates business requirements to develop robust networking solutions, conducts comprehensive project planning, and performs cost analysis and vendor comparisons. The role also involves managing infrastructure to ensure high availability, recoverability, performance, and integrity through both maintenance of existing systems and implementation of network enhancements.
Position Details:
Associate Principal - Network Specialist
Mercy Telecom Technology
Position on site at this location:
Mercy Technical Services
3637 S Geyer Rd
Saint Louis, Missouri 63127
*Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.
The Associate Principal - Network Specialist plays a critical role in the planning, design, acquisition, and implementation of Mercy's voice and data network services. This position evaluates business requirements to develop robust networking solutions, conducts comprehensive project planning, and performs cost analysis and vendor comparisons. The role also involves managing infrastructure to ensure high availability, recoverability, performance, and integrity through both maintenance of existing systems and implementation of network enhancements.
Required Qualification(s):
- Education: Bachelor's degree in computer science, Information Technology, or a related field, or equivalent work experience.
- Experience: Relevant technical or business work experience. Extensive experience with complex technical environments, including Cisco networking, LAN/WAN, wireless technologies, VoIP, and advanced routing protocols.
Technical Skills (Highly Preferred):
Proficiency in:
- Network automation with tools like Python, Ansible, REST API, or Postman.
- Monitoring and telemetry in ACI (e.g., Cisco NAE, SNMP, NetFlow, or Syslog).
- Change control, patching, and lifecycle management of Cisco ACI environments.
Strong understanding of:
- Layer 2/3 network protocols (BGP, OSPF, STP, HSRP, etc.)
- Security zones, segmentation, and microsegmentation using ACI contracts.
Familiarity with tools such as:
- Cisco DNA Center, Secure Workload (Tetration), or other Cisco DC solutions.
Soft Skills & Competencies:
- Ability to independently troubleshoot complex ACI-related network issues and work cross-functionally with other IT teams.
- Excellent written and verbal communication skills for documenting designs, policies, and procedures.
- Strong attention to detail and an analytical mindset for problem-solving in high-availability environments.
- Experience working in regulated or healthcare environments (preferred).
- Advanced certifications such as CCNP, CCIE, or equivalent.
EEO/AA/Minorities/Females/Disabled/Veterans
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
Numbers & Facts
| Location | Saint Louis, Missouri |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1986 |
| Website | https://www.mercy.net/ |
About Company
Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 185 years. It began with an Irish woman named Catherine McAuley, who wanted to help the poor women and children of Dublin. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill her dreams. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to poor women and educate children. Many volunteers came to help. A few years later, Catherine founded the Sisters of Mercy, the first religious order not bound to the rules of the cloister, whose Sisters were free to walk among the poor and visit them in their homes. By the time Catherine died in 1841, there were convents in Ireland and England, and in 1843, the Sisters of Mercy came to the United States. In 1871, they traveled to St. Louis and from there throughout the Midwest, beginning what would, today be known as Mercy.
Mercy, named one of the top five large U.S. health systems in 2018, 2017 and 2016 by IBM Watson Health, serves millions annually. Mercy includes more than 40 acute care and specialty (heart, children’s, orthopedic and rehab) hospitals, 800 physician practices and outpatient facilities, 44,000 co-workers and 2,100 Mercy Clinic physicians in Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, supply chain organization, ROi, and Mercy Virtual commercially serve providers and patients in more than 20 states coast to coast.
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