Associate Product Analyst

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As an Associate Product Analyst with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

The Associate Product Analyst will lead the analysis, development, and optimization of physical security technology solutions to include a standard access control and camera monitoring system across US operations. Collaborate with stakeholders across IT, Facilities, and Security to ensure systems are fit for purpose and aligned with strategic business goals. This includes monitoring and supporting the hardware and software, as well as assisting in facilitating the integrations of HR and Identity and Access systems.

Major Responsibilities

Product Development and LifeCycle Management

• Oversee and participate in current lifecycle management processes including governance, analysis, and documentation 
• Oversee and participate in upgrade planning, testing, education, communication and deployment of new releases 
• Ensure alignment with organizational security strategy and enterprise architecture 
• Develop and maintain product roadmaps for physical security systems (e.g., access control, camera monitoring, alarm systems, Infant Protection, etc.) 
• Oversee and participate in current lifecycle management processes including governance, analysis, and documentation. 

Product Implementation and Integrations

• Lead or support delivery of physical security technology projects, ensuring timelines, budgets, and quality standards are met. 
• Develop and document standard integration process for governance and approval 
• Develop, in partnership with vendors, standard HCA training documentation for facility end-users 
• Develop and document standard integration process for governance and approval 
• Organize and implement standard integrations with HR and Identity and Access platforms 
• Develop, in partnership with vendors, standard HCA training documentation for HR and Security Personnel 
• Maintain vendor relationship and coordination throughout implementation 

Operations Support

• Analyze system performance and usage data to identify areas for improvement. 
• Support incident management requests 
• Support Physical Security applications Knowledge base library, and SharePoint Libraries 
• Support data warehouse projects and PowerBI initiatives. 
• Support incident management requests 
• Support Genetec Access Control Knowledge Base library Support Axis Communications camera Knowledge Base library 
• Corporate, Division, and Facility optimization activities, i.e. single-sign on, multi-campus workflow improvements 
• Performs other duties as assigned 
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.” 

What qualifications you will need:

• Bachelor's Degree preferred
• One or more year(s) of experience in Technology support setting. Preferred 
• Experience working in enterprise environments with complex stakeholder landscapes. Preferred 
• Strong knowledge of physical security standards and technologies Preferred Strong Microsoft Office Skills – Excel, Outlook, Word, SharePoint, PP Required 
• Familiarity with Agile, Scrum, or other iterative delivery methodologies. Preferred 

Knowledge, Skills, Abilities, Behaviors:

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients. Required 
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect. Required 
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA. Required 
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA. Required 
• Lead and Develop Others: Ability to lead others to accomplish organizational goals and objectives; provide meaningful coaching and mentoring to increase the capabilities of individuals and teams and drive employee engagement. Required 
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results. Required 
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors. Required 
• Drive Execution and Financial Results: Ability to commit to the success and financial wellbeing of HCA by challenging others to excel and hold themselves and others accountable for achieving results. Required 
• Genetec Security Center and Security Center SaaS (Synergis/Omnicast/ClearID): Ability to navigate and support day-to-day access control, badging, and video management system operations, including basic configuration/programming (doors, schedules, alarms/events, and automations), credential and cardholder/identity lifecycle management (enrollment, updates, deprovisioning), and routine monitoring, investigation, and reporting. Familiarity with Genetec ClearID physical identity management concepts and basic administration for identity governance/workflows and access provisioning. Preferred 

May require up to 25% of travel

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Associate Product Analyst opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.