Associate Program Manager (MN)

KeyTronic is a team-based, supportive environment where everyone is able to feel encouraged and supported. We provide opportunities for growth through seminars, certifications, on-the-job training, and career advancement. Our team and employees are proud of our product diversity and team environment. We are an international company where you will do something different every day in our fast-paced work environment, but we are always finding ways to create something new and be innovative.

We encourage you to apply for this position if you enjoy being challenged, working in a dynamic work setting, and being a part of a team that creates products that drive our world, while providing an innovative workplace with deep camaraderie, compelling product diversity, and resources to build your career.

KeyTronic provides competitive salaries and benefits including: Medical, Dental, Vision, Life Insurance, Short and Long Term Disability, PTO, Holidays, Tuition Reimbursement, and 401K. We also have a company provided wellness program because we care about the wellbeing of our employees inside and outside of the workplace. We organize volunteer opportunities, company activities, and all-employee meetings to show we value our employees and the community around us!

Keytronic Oakdale, MN facility is seeking an Associate Program Manager who will help the team manage the RFQ, NPI, and CPT processes while administering customer contracts and leading cross-functional program teams. This individual coordinates business, operational, and contractual activities to support successful program execution and resolve critical issues. They will also provide senior management with timely updates on risks, escalations, and opportunities for process improvement.

ESSENTIAL FUNCTIONS:

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) Other duties may be assigned.

• Customer interface in coordination with global account management for the management and execution of all program management, order management and business management functions with the guidance from program management leadership.
• Administers multiple quotes and the Request for Quote (RFQ) process with a basic understanding of cost drivers. Inputs quote data into spreadsheet form for analysis and reporting.
• Manages quote team to ensure accurate and thorough RFQ response.
• Interacts with Manufacturers Representatives (MR) and Sales Executives to resolve discrepancies in the RFQ.
• Administrates customer contracts with oversite of Senior Program Managers and above. Must be knowledgeable on the terms and conditions of the Manufacturing service agreement.
• Manages and empowers cross-functional New Product Introduction (NPI) and Customer Product
• Transfer (CPT) teams to achieve desired results. Generates and tracks cross-functional action item list.
• Works laterally through the organization to solve problems with guidance of program management leadership. Assesses risks and communicates them to upper management. Creates action lists and timelines per the NPI process and tracks programs from team meetings.
• Maintains cash flow, profitability, program timeline, resource and milestone charts with guidance of program management leadership.
• Generates, maintains and publishes weekly reports on cost, quality and delivery.
• Communicates progress with customers on a regular basis with the guidance from Program Management leadership.
• In coordination with program manager leadership, manage customer expectations and requirements in areas ranging from material pricing, quote preparation, contract negotiation (to include manufacturing purchasing agreements), capacity planning, quality, new product introduction and on time delivery expectations.
• Coordination, documentation and execution of transition plans, project plans and standardized

business processes/controls to include cost controls, variance approval, administration,

reconciliation, key business metrics and quarterly business reviews.

• Responsible for collecting, analyzing and reporting internal and external performance metrics on

a weekly, monthly and quarterly basis.

• Work with assigned program managers and customer focus teams (CFTs) to deliver customer excellence in order and backlog management, quality, on time delivery, accounts receivable and excess and obsolete inventory management.
• Reviews status reports prepared by Customer Focus Team (CFT) members and modifies schedules or plans as required.
• Document and execute standardized cost controls, variance administration and reporting.

OTHER FUNCTIONS:

• Performs other duties when required that are outside of normal job duties.

SUPERVISION GIVEN/RECEIVED:

Supervision is received by either the Business Unit Manager or the Director of Program Management. This position may receive guidance and mentoring from Senior Program Managers and/or Program Managers. This position has no supervisory responsibilities.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand and sit. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, and distance vision. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually quiet.

WORK ENVIRONMENT:

The environment is fast-paced; time pressured, and requires accuracy. The normal environment is quiet and typical of an open cubical setting with some areas that may be louder at times. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

The statements on this job description are intended to describe the general nature and level of work being performed by incumbents. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents, and all job descriptions are subject to change to accommodate business necessity. In support of KeyTronic goals some incumbents may perform other duties as assigned. In addition, all KeyTronic employees are expected to:

• Promote teamwork and cooperative effort
• Help train and give guidance to other KeyTronic employees
• Maintain a clean, safe, and unobstructed work area
• Provide customers with the highest quality of products and service
• Understand and apply appropriate quality improvement processes

KeyTronic is an EOE/M/W/VET/Disabilities employer.

MINIMUM QUALIFICATIONS:

• Bachelors degree
• If experience is equivalent to Bachelor degree, must have at least two years of experience in engineering, high volume assembly management, procurement, or finance. Knowledge of cost accounting, materials procurement, and proficiency in managing timelines, or equivalent combination of education and experience.
• Ability to read, analyze, and interpret common scientific and technical publications and reports.
• Possesses strong proficiency in both verbal and written communication in the English language,
• with the ability to convey information clearly, accurately, and professionally.
• Ability to effectively present information and respond to questions from small groups of managers, engineers, clients and customers.
• Applied business and economic mathematics and analysis.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram for and deal with several abstract and concrete variables.
• Advanced ability to operate a computer and in utilizing Microsoft and project management tools.
• Basic understanding of the business practice from the sales process through production.

PREFERRED QUALIFICATIONS:

• Bachelors degree in engineering, business or another related field.
• Ability to utilize artificial intelligence for project management functions.
• Fundamental understanding of the RFQ process and business cost drivers.
• Experience in contract manufacturing.
• Ability to read, write, and speak Spanish, Vietnamese, and/or Chinese.