Associate

SR NumberDFS/Client/2026/2833927PMO-Program Management-Program ManagementLocationOhioNo. of Positions1RecruiterMohamed Anas HBandTPJobTrack Manager - Program & Project ManageAbout *Tech

• Tech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and Client, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.*tech.com

TM-PMO, DMO, CPO & Project Executive

Job Summary

This role drives operational excellence and delivery assurance for large-scale and complex programs, ensuring alignment with organizational objectives and client commitments. The position empowers teams, implements continuous process improvements, and leverages advanced program management methodologies to optimize performance, resolve issues, and deliver consistent value to stakeholders.

(1.) Key Responsibilities

1. Lead program management using advanced project management tools to define, monitor, and optimize operational processes, ensuring delivery of complex projects meets client SLAs and organizational objectives.

2. Apply DMO methodologies and analytics platforms to enhance management reporting, business process improvement, and organizational planning, driving data-driven decision-making across projects.

3. Direct and mentor project teams using collaboration and workflow management tools, fostering transparent communication and empowering team members to achieve project milestones and goals.

4. Identify and implement innovative process improvements and automation opportunities leveraging industry-standard PMO and DMO frameworks, advancing operational efficiency and organizational progress.

5. Engage with clients using structured feedback mechanisms and program dashboards to understand requirements, proactively resolve issues, and ensure service delivery aligns with client expectations.

6. Provide expert solutions by analyzing customer needs within the delivery environment, ensuring optimal results through tailored program management strategies.

Skill Requirements

1. Excellent Proficiency In Project Management Tools Such As Ms Project, Jira, Or Equivalent Platforms.

2. Advanced Capability In Process Optimization, Business Process Mapping, And Organizational Planning.

3. Strong Analytical Skills For Management Reporting And DataDriven Decision Making.

4. Excellent Leadership And Mentoring Skills For Guiding Multidisciplinary Project Teams.

5. Advanced Communication And Stakeholder Management Abilities For Transparent Client And Team Interactions.

6. Proven Expertise In Continuous Improvement Methodologies (E.G., L

Skill (Primary): PMO-Program Management-Program Management