Associate Sales Operations Analyst- Houston or Dallas

Hybrid: #LI-Hybrid

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world's largest organizations so they can seize a competitive advantage.

Role Intent

Hire a high-impact, self-driven, AI-first analyst to support multiple strategic initiatives, delivering data, insights, and operational discipline with minimal supervision.

Core Focus

• Support strategic priorities and cross-functional initiatives
• Deliver reporting, insights, and forecasting support
• Enable leadership decision-making through accurate data
• Drive process standardisation and governance
• Build and maintain performance dashboards (revenue, pipeline, operations)
• Execute ad hoc analysis

Key Objectives

• Support multiple departments and initiatives with flexibility
• Actively contribute to strategic business priorities
• Define and improve global processes and governance
• Provide reliable data to support decision-making
• Support forecasting and financial planning cycles
• Deliver reporting and business health visibility to leadership
• Provide ad hoc analysis and insights

Operational Focus (US Time Zone):

• Support Professional Services operations aligned to US working hours
• Drive resource management (capacity, utilisation, allocation)
• Support resource allocation and balancing across projects
• Assist with PO creation and operational execution

Transformation Focus:

• Drive adoption and effective use of PSA tools (e.g., Certinia)
• Act as an AI-first instigator, leveraging Copilot and automation to improve workflows
• Identify and implement process efficiencies through AI and automation

Profile

• Self-starter, accountable, fast learner
• Strong multi-tasker across initiatives and stakeholders
• Action-oriented with strong problem-solving mindset
• AI-native / AI-focused mindset, proactively using automation to improve outcomes
• Comfortable in a fast-paced, evolving environment

Skills & Tools

• Strong communication and stakeholder management
• Financial / sales process understanding
• Advanced Excel + MS Office
• Salesforce, Certinia, Gainsight
• Tableau and/or SQL (preferred)
• AI tools (Copilot, agent creation) a plus
• Resource Management expertise (strong plus)

Experience

• 3-5 years in Sales Ops or FP&A
• Professional Services and/or Customer Success experience preferred
• Project Management exposure a plus

CA-DNP

Our commitment to you!

BMC's culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won't be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You're unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $64,200 - $107,000

Min salary

64,200

Mid point salary

85,600

Max salary

107,000

Min Salary - NEW

63,000

Max Salary - NEW

105,000