Job Overview:
Pay Range: $19.03hr - $24.03hr
Requirement/Must Have:
- 3+ years of previous analytical experience including spreadsheets, database management systems, and word processing.
- Advanced Microsoft Excel skills.
- Experience with Salesforce CRM.
- Strong analytical and problem-solving skills.
- Experience creating reports and dashboards.
- Ability to manage multiple priorities in a fast-paced environment.
- Experience working cross-functionally with Sales, Finance, and IT.
Responsibilities:
- Set up new hires across multiple business systems and ensure appropriate system access.
- Manage account alignment and maintain sales roster files.
- Support Salesforce approval processes and user administration.
- Maintain sales reports, dashboards, and key performance metrics.
- Ensure data integrity across sales systems and reporting tools.
- Prepare standard and ad hoc reports for Sales leadership.
- Resolve case corrections and troubleshoot client-related issues.
- Manage and follow up on CET support tickets.
- Support month-end activities and partner with Finance on no-charge requests.
- Track IT development projects and provide project status updates.
- Update SM3 funnel presentation on a bi-weekly basis.
- Identify process improvement opportunities and recommend operational enhancements.
- Provide end-user support and training for sales tools and systems.
- Collaborate with Sales, Finance, IT, and cross-functional stakeholders to support business operations.
Nice to Have:
- Experience supporting Sales Operations, Commercial Operations, or Business Operations.
- Experience with Power BI, Tableau, ServiceNow, Jira, SAP, Oracle, or similar ERP/CRM/reporting tools.
Skills:
- Salesforce.
- Microsoft Excel.
- Power BI.
- Tableau.
- ServiceNow.
- Jira.
- SAP.
- Oracle.
- Data Integrity.
- Reporting and Analytics.
- Process Improvement.
Qualification And Education:
- Bachelor's degree in Business, Finance, Analytics, Information Systems, or related field is preferred but not required based on experience.
- Excellent organizational and communication skills.
- Strong verbal and written communication skills.
Benefits:
Our Benefits Include:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Health Savings Account (HSA)
- Disability Insurance (Short-Term and Long-Term)
- Life and AD&D Insurance
- Paid Sick Leave (where required by applicable state or local law)
- Supplemental Insurance Plans
- Identity Theft Protection
- Pet Insurance
- Employee Wellness Programs
- Employee Assistance Program (EAP)
- Career Growth and Professional Development Opportunities
Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws.
About Cynet Systems
Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.