Associate Scrum Master / Project Support Specialist

InquisIT is seeking an?Associate Scrum Master/Project Support Specialist?to join our team.?

The Associate Scrum Master/Project Support Specialist supports the Program Manager and Project Coordinator and coordinates Agile delivery activities, maintains project documentation, supports technical writing efforts, and assists with project reporting and governance across a federal IT environment. This role serves as a link between stakeholders, technical teams, and program leadership and helps to ensure projects remain on schedule, requirements are clearly defined, risks are managed, and program documentation is maintained.

This position is ideal for an early-career Scrum professional or project support specialist seeking to expand their experience in Agile delivery, technical documentation, and federal IT project support

This is an on-site role in Washington DC.

Primary Job Responsibilities:

• Coordinate and facilitate Agile ceremonies, including Sprint Planning, Daily Standups, Sprint Reviews, Retrospectives, and backlog refinement sessions.
• Maintain sprint boards, work items, Agile artifacts in Jira, Azure DevOps, or similar tools.
• Track sprint progress, action items, risks, issues, and dependencies, escalating concerns as appropriate.
• Support Product Owners by documenting user stories, acceptance criteria, and backlog updates.
• Prepare Agile metrics and sprint status reports to support project visibility and continuous improvement.
• Develop and maintain technical documentation, including SOPs, work instructions, user guides, project documentation, meeting minutes, decision logs, and knowledge base content.
• Maintain SharePoint document libraries and ensure project documentation remains organized, version controlled, and current.
• Create project templates, presentation materials, and communication documents that support consistent project execution.
• Support the Project Coordinator by tracking project milestones, deliverables, schedules, and action items.
• Assist with maintaining Microsoft Project schedules and project dashboards.
• Prepare recurring project status reports and governance materials for leadership review.
• Coordinate meetings, document outcomes, and track follow-up activities.
• Support testing coordination, release activities, and User Acceptance Testing (UAT) documentation as needed.
• Document stakeholder discussions, business requirements, user stories, and acceptance criteria.
• Assist in documenting business processes, workflow diagrams, and requirements traceability.
• Support process improvement initiatives through clear, accurate documentation and process analysis.

Required Qualifications and Skills:

• Bachelors degree in information technology, Business, Project Management, Communications, or a related field, or equivalent experience.
• 25 years of experience supporting technical projects, Agile teams, PMOs, or software development initiatives.
• Working knowledge of Agile and Scrum methodologies.
• Experience with Jira, Azure DevOps, or similar Agile management tools.
• Proficiency with Microsoft 365, including Word, Excel, Teams, Outlook, SharePoint, and Microsoft Project.
• Experience in creating technical documentation, SOPs, meeting minutes, and project documentation.
• Familiarity with document management, version control, and knowledge management practices.
• Excellent organizational skills with the ability to manage multiple priorities in a collaborative environment.
• Strong written and verbal communication skills.

Preferred Skills and Certifications:

• Certified Scrum Master (CSM), Professional Scrum Master (PSM), PMI-ACP, PMI Agile, or similar certification.
• Experience supporting Federal Government IT programs.
• Familiarity with Microsoft Visio or Lucidchart.
• Experience supporting infrastructure, cloud, or cybersecurity projects.
• Basic familiarity with NIST, FISMA, or other federal compliance frameworks.

Core Competencies:

Agile & Scrum Methodologies Technical Writing & Documentation Project Coordination & Support Requirements Documentation SharePoint & Document Management Microsoft Project & Microsoft 365 Jira & Azure DevOps Meeting Facilitation & Follow-Through Status Reporting & Project Metrics SOP & Knowledge Base Development Process Documentation Risk & Action Item Tracking Organizational & Time Management Stakeholder Communication Attention to Detail Problem Solving Collaboration Continuous Improvement

InquisIT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, InquisIT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

• The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary