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Software Engineer Jobs in Plano, TX

Associate Software Engineer

Yantran LLC

Plano, TX

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JOB DETAILS
SKILLS
Access Control, Agile Programming Methodologies, Application Programming Interface (API), Auditing, Best Practices, Communication Skills, Computer Science, Cross-Functional, Detail Oriented, ITIL (IT Infrastructure Library), Identify Issues, Information Technology & Information Systems, Information Technology/Systems Audit, Interpersonal Skills, JavaScript, Maintain Compliance, Multitasking, Organizational Skills, Performance Tuning/Optimization, Problem Solving Skills, Process Development, Process Improvement, Requirements Management, Scripting (Scripting Languages), Service Delivery, ServiceNow, Software Development, Software Engineering, Team Player, Technical Services Management, User Account Administration, User Documentation, User Interface/Experience (UI/UX)
LOCATION
Plano, TX
POSTED
16 days ago
Job Title: ServiceNow Administrator
Location: TechM US Texas Plano (onsite)
Years of Experience: 3 5 Years
Job Summary:
We are seeking a skilled ServiceNow Administrator with a strong background in ServiceNow Enterprise Service Management, User Management, and TSM development. The ideal candidate will have 3 5 years of experience in software development, with a focus on ServiceNow platforms. This role requires a proactive individual who can manage and optimize ServiceNow functionalities to enhance user experience and operational efficiency.
Responsibilities:
Administer and maintain the ServiceNow platform, ensuring optimal performance and availability.
Manage user accounts, roles, and permissions to ensure secure access to the ServiceNow environment.
Develop and implement TSM (Technical Service Management) solutions to streamline processes and improve service delivery.
Collaborate with cross functional teams to gather requirements and translate them into technical specifications.
Provide support and troubleshooting for ServiceNow incidents and requests.
Conduct regular system audits and performance tuning to ensure compliance and efficiency.
Stay updated with the latest ServiceNow features and best practices to recommend improvements.
Assist in the development of training materials and user documentation.
Mandatory Skills:
Proven experience in ServiceNow Enterprise Service Management.
Strong knowledge of ServiceNow administration, including user management and role based access control.
Experience in TSM development and implementation.
Proficient in scripting languages such as JavaScript and knowledge of ServiceNow APIs.
Excellent problem solving skills and attention to detail.
Strong communication and interpersonal skills.
Preferred Skills:
ServiceNow Administration certification.
Experience with ITIL processes and frameworks.
Familiarity with Agile methodologies.
Knowledge of integration techniques with other enterprise systems.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field.
3 5 years of relevant experience in ServiceNow administration and software development.
Demonstrated ability to work independently and as part of a team.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
If you are a motivated individual with a passion for ServiceNow and a desire to contribute to a dynamic team, we encourage you to apply for this exciting opportunity.

About the Company

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Yantran LLC

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