Associate Supply Chain Planning Manager (S&OE / Demand Fulfillment)

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world's biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We're curious and ready for what's next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title: Associate Supply Chain Planning Manager (S&OE / Demand Fulfillment)

Scope: North America

Location: Englewood Cliffs, NJ

Terms: Permanent, Full-time, Hybrid, International assignment and relocation are not available for this role.

THE ROLE:

The Associate Supply Chain Planning Manager leads end-to-end service execution and short-term supply-demand balancing across a complex Ice Cream portfolio.

This is a high-impact, demanding role requiring a driven leader with exceptional communication and stakeholder management skills. The role owns the 0-16 week service outlook, ensuring risks are proactively identified, root-caused, and resolved through clear strategy and decisive cross-functional action.

Acting as the integrator between S&OP and S&OE, this role aligns planning with execution, driving visibility, speed, and accountability across Supply Planning, Logistics, Customer Operations, and Market teams.

A key focus is delivering best-in-class service through data-driven decision-making, advanced scenario planning, and continuous improvement, while leading transformation initiatives including automation and AI-enabled insights.

WHAT YOU'LL BE RESPONSIBLE FOR:

Enterprise Service Ownership & Strategy

• Own the end-to-end service outlook, ensuring clear visibility of risks and recovery plans
• Define and execute response strategies balancing service, cost, and waste
• Establish prioritization frameworks and escalation triggers

Advanced Response Management & Risk Mitigation

• Identify and root-cause systemic risks and network constraints
• Lead scenario planning and ensure clear mitigation actions
• Drive cross-functional alignment and rapid issue resolution

S&OP / S&OE Integration & Governance

• Own Response Planning inputs into DSR and executive reviews
• Align mid-term planning with short-term execution realities
• Lead governance forums and influence senior decision-making

Cross-Functional Leadership & Influence

• Serve as the central point of accountability across Supply Chain functions
• Influence without authority across multiple stakeholders and leadership levels
• Drive a culture of ownership, accountability, and execution discipline

Communication & Leadership Visibility

• Lead executive communication on service performance, risks, and actions
• Translate complexity into clear, data-driven insights
• Ensure clarity on decisions, ownership, and timelines

Transformation & Capability Building

• Advance response planning through standardization, analytics, and AI
• Build and coach high-performing teams in problem solving and scenario planning
• Drive continuous improvement to reduce inefficiencies and variability

WE'RE LOOKING FOR SOMEONE WHO…

• Owns outcomes end-to-end and thrives in a fast-paced environment
• Brings strong communication and stakeholder management skills
• Is highly analytical, able to identify root causes and deliver solutions
• Demonstrates strategic thinking and a continuous improvement mindset
• Operates effectively in complex, matrixed organizations

WHAT YOU'LL GET:

• Competitive compensation and performance incentives
• Flexible working arrangements
• Comprehensive health and wellbeing support
• Generous time off and work-life balance
• Ongoing development and career growth opportunities
• Retirement and savings programs with employer match
• Additional employee benefits and perks

Pay: The pay range for this position is $88,600 to $133,000. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.

Bonus: This position is bonus eligible.

Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You'll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you're excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

• Roles with real accountability and visible impact
• Free to move fast, experiment and challenge how things are done
• Continuous learning and development as the business grows
• Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic.

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.