Associate Systems Administrator

Job Tasks:
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Working to improve distribution center operations by participating in support and integration activities.
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As a member of the Local IT team, this position will ensure high standards for system uptime and availability, establishing documentation, standards, best practices, procedures, processes, and guidelines.
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Support users and maintains computer environment in a Tier 1/2 capacity.
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Manage incoming tickets.
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Support ongoing projects as needed.
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Troubleshoot PC, hardware and software issues including internet connectivity, operating system, Office 365, and other issues.
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Train users on use and best practices in using their workstations and installed software.
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Keep inventory of equipment and ensure items are in stock and accounted for.
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Other duties as assigned.
Required Qualifications:
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Experience troubleshooting PCs, desktops, tablets, scan guns, and printers.
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Experience with Distribution Center operations.
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Experience with Corporate IT operations and collaboration with local team members.
Preferred Qualifications:
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2+ years of experience with ethernet technologies, PC Imaging/Deployment, Microsoft Active Directory, Service Now, Intune System Management and Microsoft Office 365.
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Experience with the installation, maintenance, security, performance monitoring, performance tuning, and integrity of the operating system.
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Experience with IT processes such as System Management, Inventory Management, Change Management, Configuration Management, and Customer Service.
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Experience defining and delivering effective methodologies and process to enable a proactive work environment and deliver structured work that is repeatable for all Tier 1 support individuals, or organizations.
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Strong analytical, problem solving, root cause analysis and troubleshooting skills.
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Undergraduate degree or equivalent work experience.
Physical Requirements:
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Requires ability to work on site in an office and warehouse environment.
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Requires ability to lift items up to 30 pounds, bending, kneeling, sitting, standing, walking, climbing stairs, listening, attending in-person and online meetings, typing, and working with paper/files, etc.
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Consistent timeliness and regular attendance.
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Vision requirements: Ability to see information in print and/or electronically.