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Associate Technician - IT Infrastructure Support

KYYBA, Inc

NEWARK, DE

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JOB DETAILS
SKILLS
Best Practices, Business Services, Cisco Network Systems, Communication Skills, CompTIA Network+, Computer Science, Computer Workstations, Cross-Functional, Desktop Administration, Documentation, Firewalls, Hardware Configuration Management, Hardware Upgrades, Identify Issues, Information Technology & Information Systems, Internet Security, Internet of Things, Legal, Local Area Network (LAN), Manufacturing, Manufacturing Systems, Network Administration/Management, Network Configuration Management, Network Protocols, Network Routers, Network Support, Network Switching, Network System Hardware, Problem Solving Skills, Programmable Logic Controller (PLC), Project Execution, Project Planning, Software Administration, Software Installation, Software Upgrades, Supervisory Control and Data Acquisition (SCADA), TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Recruiting, Technical Support, Technical Training, Testing, UDP (User Datagram Protocol), VLAN (Virtual Local Area Network), Wide Area Network (WAN), Wireless Communications
LOCATION
NEWARK, DE
POSTED
30+ days ago
Job Title: Associate Technician  - IT Infrastructure Support          
 
About Kyyba:
Founded in 1998 and headquartered in Farmington Hills, MI, Kyyba has a global presence delivering high-quality resources and top-notch recruiting services, enabling businesses to effectively respond to organizational changes and technological advances.
At Kyyba, the overall well-being of our employees and their families is important to us. We are proud of our work culture which embodies our core values; incorporating value, passion, excellence, empowerment, and happiness, creates a vibrant and productive atmosphere. We empower our employees with the resources, incentives, and flexibility that they need to support a healthy, balanced, and fulfilling career by providing many valuable benefits and a balanced compensation structure combined with career development. 
 
Job Description
 
  • Monitor and maintain the OT network infrastructure, including switches, routers, firewalls, and other networking hardware.
  • Implementing hardware and software upgrades for OT environments.
  • Troubleshoot network connectivity issues, hardware failures, and configuration problems.
  • Provide support for the repair and replacement of manufacturing PC workstations. This includes diagnosing hardware issues, replacing components, and installing necessary software.
  • Collaborate with IT teams to ensure seamless integration between OT and IT systems.
  • Assist in the implementation of security measures to protect OT systems and data.
  • Maintain documentation for network configurations, procedures, and troubleshooting steps.
  • Provide technical support and training to users on OT systems and workstations.
  • Participate in project planning and execution for network upgrades and improvements. 
Quals--
  • Bachelor’s degree in Computer Science, Information Technology, or related work experience.
  • Proven experience in network support, particularly within OT environments. Proficiency with VLAN, LAN, WAN, firewalls, switches, routers, and wireless technologies.
  • Strong knowledge of networking protocols (e.g., TCP/IP, UDP, etc.) and cybersecurity best practices.
  • Familiarity with manufacturing systems such as SCADA, PLC, and industrial IoT is strongly preferred.
  • Experience with PC hardware and software troubleshooting and repair.
  • Relevant certifications (e.g., Cisco, CompTIA Network+, etc.) are preferred.
  • Excellent problem-solving skills and ability to work in a fast-paced environment.
  • Strong communication skills and ability to work effectively with cross-functional teams. 
Location: (NEWARK, DE)
 
Disclaimer: 
Kyyba is an Equal Opportunity Employer.
Kyyba does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, ag e, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.”
It is the policy of Kyyba to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact Kyyba at 248-813-9665

Rewards:
Medical, dental, vision
401k 
Term life
Voluntary life and disability insurance
Optional Pre-paid legal plan
Optional Identity theft plan
Optional Medical and dependent FSA
Work-visa sponsorship
Opportunity for advancement
Long-term assignment with opportunity for hire by client 
 
SELECT AWARDS
  • An INC 5000 company for 10 years
  • Corp! Michigan Economic Bright Spots 
  • Crain’s Detroit Business Top Staffing Service Companies in Detroit
  • TechServe Alliance Excellence Award- IT and Engineering Staffing & Solutions
  • Best of MichBusiness winner in HR Wizards & Partnerships
  • Metro Detroit Elite Category: Recruitment, Selection & Orientation for 101 Best & Brightest
  • 101 Best & Brightest Companies to Work for in Michigan
 
 

About the Company

K

KYYBA, Inc

Kyyba group of companies are privately held and specialize in staff augmentation, application software and project solutions. In operation for more than 15 years, we have earned an enviable track record and reputation within all the industries we serve. Our unique processes and maturity enables us to understand the needs of the business organizations and provide business solutions that match the real and compelling needs of our customers.

Headquartered in Michigan, Kyyba has multiple office locations and we serve local, regional and national client base consisting of Fortune 500 and middle market companies. Kyyba extends the above solutions and services to a broad spectrum of industry verticals ranging from automotive, insurance, technology, financial, transportation, government and so on.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1998
WEBSITE
http://www.kyyba.com/

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