The Associate Technician is an entry-level role focused on the hands-on physical assembly of enterprise server, storage, and networking solutions within Curvature's Operations team. This individual is an important part of the production floor, responsible for building and preparing hardware accurately and efficiently in accordance with work orders and Standard Operating Procedures. The Associate Technician is someone who takes pride in quality workmanship, follows direction well, and is eager to grow their technical knowledge and skills in a fast-paced, team-oriented environment. This role works closely with more senior technicians and team leads, providing a strong foundation for a long-term career in enterprise IT infrastructure.
What you'll be doing:
Hardware Assembly
Perform physical assembly of enterprise server and storage solutions in accordance with work orders, build sheets, and Standard Operating Procedures (SOPs)
Install and seat components including processors (CPUs), memory (RAM/DIMMs), hard disk drives (HDDs), solid state drives (SSDs), power supply units (PSUs), network interface cards (NICs), HBAs, and riser cards into server chassis
Test networking transceivers
Install and seat networking components including Transceivers, Daughter cards, Line cards, enablement cards into routing and switching chassis
Assemble and rack storage arrays and enclosures, including drive population, controller installation, and cable management
Read and interpret work orders, build sheets, and hardware diagrams to ensure correct component placement and configuration prior to handoff
Perform basic hardware inspections to verify components are correctly seated, secured, and free of physical damage before passing to the next stage
Parts handling & Inventory
Leverage components and materials from inventory accurately in accordance with work order specifications, verifying part numbers and quantities before use
Handle all enterprise hardware with appropriate care, following electrostatic discharge (ESD) safety procedures and physical handling guidelines at all times
Notify team leads or senior technicians immediately when components are missing, incorrect, damaged, or in short supply
Workspace & Safety
Maintain a clean, organized, and safe workstation and shared floor space at all times, adhering to all operational and safety standards
Follow all safety protocols including ESD precautions, proper lifting techniques for heavy equipment, and hazardous material handling guidelines
Participate in weekly team huddles and communicate openly with team leads regarding progress, blockers, and work order status
Support a positive, team-first work environment by contributing reliably, communicating proactively, and helping teammates when needed
Learning & Development
Actively learn the fundamentals of enterprise server and storage hardware, including component identification, architecture basics, and assembly best practices
Follow guidance and instruction from Sr. Technicians and team leads, incorporating feedback to improve accuracy and efficiency
Develop familiarity with Curvature's SOPs, work order systems, and quality standards as part of building a strong operational foundation
Demonstrate a growth mindset and a genuine interest in developing technical skills over time within the enterprise IT infrastructure space
What we are looking for:
Demonstrated mechanical aptitude and comfort working with tools, hardware components, and physical assembly tasks
Ability to read and follow written work orders, build sheets, and procedural documentation accurately
Strong attention to detail and a commitment to excellence
Ability to work in a team environment, take direction well, and communicate openly with leads and peers
Basic comfort with computer systems and the ability to learn inventory and logging software
Ability to lift and move equipment up to 50 lbs and stand for extended periods during shifts
Bonus:
1-2 years of experience in a hands-on technical, assembly, manufacturing, or warehouse environment; experience with IT hardware a plus but not required
CompTIA certification is a plus
Vocational training, technical coursework, or an Associate's degree in a related field is a plus