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Associate Telecommunications Analys

Kforce Inc.
  • Allentown, PA
  • $30–$34
14 days ago

Job Description

Kforce has a client that is seeking an Associate Telecommunications Analyst. This is a long term contract role that will mainly be located in Allentown, PA, but supporting all of the Lehigh Valley. There will be occasional travel to Philadelphia sites - mileage reimbursed. The Associate Telecom Analyst will need to assist with the many moves, adds, changes, new builds, acquisitions, etc. Most of that work involves:
  • Providing onsite break/fix support for telecommunications systems, voice endpoints, and communication devices
  • Troubleshoot and resolve hardware, software, telephony, messaging, and connectivity issues
  • Perform basic configuration, deployment, and support of telecom and unified communications devices
  • Support Cisco Jabber instant messaging and collaboration-related incidents and requests
  • Site survey/walkthroughs, looking at the floor plans, working with practice managers and project managers for phone placement, alarms, faxes(very rarely), and analog needs
  • Working through the deployment/placement of phones/hardware and providing support to the staff

Requirements:

  • Bachelor's degree in related field
  • 1-4 years of related work experience
  • Strong knowledge foundation of telecommunications fundamentals
  • Good communication and customer service skills
  • Ability to follow procedures and escalate issues
  • Experience with Cisco CUCM and Unity
  • Must have valid drivers license and a car

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking “Apply Today” you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.


Numbers & Facts

LocationAllentown, PA
IndustryFinancial Services
Salary$30–$34
Company Size1,000 to 1,499 employees
Year Founded1962
Websitehttp://www.kforce.com/

About Company

Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services. Our KNOWLEDGEforce® empowers top companies to achieve their digital transformation goals. We curate teams of technical experts who deliver solutions custom-tailored to each client’s needs. These scalable, flexible outcomes are shaped by deep market knowledge, thought leadership and our multi-industry expertise.

 

Our integrated approach is rooted in 60 years of proven success deploying highly skilled professionals on a temporary and direct-hire basis. Each year, approximately 18,000 talented experts work with the Fortune 500 and other leading companies. Together, we deliver Great Results Through Strategic Partnership and Knowledge Sharing®.

Skills

  • Analysis Skillsunmatched
  • Cisco Network Systemsunmatched
  • Cisco Unified Communications Manager (CUCM)unmatched
  • Cisco Unityunmatched
  • Communication Skillsunmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • Fax Machinesunmatched
  • Hardware Administrationunmatched
  • Identify Issuesunmatched
  • Instant Messagingunmatched
  • Jabberunmatched
  • Legalunmatched
  • Project/Program Managementunmatched
  • Short Messaging Service (SMS)unmatched
  • Speech Technologyunmatched
  • Telecommunicationsunmatched
  • Telephony Softwareunmatched
  • Unified Communicationsunmatched
  • Willing to Travelunmatched

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