Associate Vice President, Healthcare Technology Management

ISS SOLUTIONS

Who are we and what do we do?

ISS Solutions is an industry leader in clinical engineering services, providing solutions that help healthcare organizations provide high quality patient care through timely, accurate and cost-effective delivery of clinical equipment services. Additionally, our services help clients meet regulatory requirements and contribute positively to their bottom line.

About our Culture

ISS Solutions'' culture is what differentiates us from our competition. We look for talented, hardworking, goal-oriented individuals who are eager to learn, grow, and who demonstrate a can-do attitude to overcome challenges.

Position: Associate Vice President, Healthcare Technology Management (HTM)

JOB SUMMARY:

Oversees and directs a management team responsible for the delivery of HTM (Healthcare Technology Management) services to assigned line of business (Geisinger or Commercial). Collaborate with AVP counterpart to define and deliver a collaborative imaging equipment maintenance services program that utilizes shared resources where possible and common systems across all clients. Collaborate with the managers and team members within the HTM Quality and Logistics groups who are responsible for related quality, asset management, supply chain, and dispatch functions. Ensure all HTM service delivery program elements are designed and implemented to comply with Joint Commission and other regulatory and inspection agency requirements, guidelines, and standards. Develop annual goals and objectives related to supporting the growth and development of HTM in response to present and future needs. In collaboration with the CFO and Controller, develop and manage annual HTM operating budgets for assigned line of business.

MAJOR DUTIES AND RESPONSIBILITIES:

• Jointly with the Director, Quality and Logistics and Geisinger Operations, develop and implement consistent policies and procedures that guide and support the delivery of HTM services.
• Provide resources to: assist with the review and ranking all strategic capital requests for clinical technology; assess and prioritizes all assigned client''s strategic capital requests; assist with planning for construction projects involving clinical equipment as needed; assist with pre-purchase evaluations, vendor research, cost-of-ownership assessment, and other activities in support of client''s clinical equipment acquisitions; offer initial inspections and acceptance testing for acquisition of clinical equipment; participate in the investigation and reporting of medical device related incidents; participates in the medical device hazard and recall notification program; complies with the Joint Commission medical equipment management standards.
• Provide management of equipment performance and service vendors to maintain the highest standards of patient care.
• When products or services are found to be unsatisfactory, expedites solving problems and finding solutions.
• Communicates with key clinical clients through participation in client''s system-wide and entity committees.
• Assists other executives and team members to optimize annual capital purchasing power or identifying opportunities to consolidate purchases across clients and fiscal years.
• Jointly with client''s Supply Chain and ISS Solutions sourcing, negotiates system-wide vendor service agreements where appropriate.
• Supervises and participates in in-service training of technicians and clinical staff concerning use and operation of patient care equipment.
• Develops and implements programs (e.g. supervisor training, employee feedback sessions) that increase employee engagement.
• Provide service to clients as to meet specific needs and fulfill contractual obligations.
• Provide centralized imaging equipment services planning, sales support and service delivery support to clients and ISS Solutions regional management as assigned.
• Participates in executive briefings and other client relations programs to help ISS Solutions build good will in the external marketplace.

EDUCATION AND/OR EXPERIENCE:

• Must possess a Bachelor''s Degree in engineering, IT or related field
• Minimum 5 years experience in Healthcare Technology Management
• CHTM Certification preferred

WORKING CONDITIONS/PHYSICAL DEMANDS:

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organizations policies and procedures.

Benefits

Our benefits package is designed to attract, retain, and motivate high caliber professionals in support of the mission and goals of ISS Solutions. We offer a full array of benefits that add value to your compensation package and protect you and your family. This includes medical/dental insurance, paid holidays, and paid time off, which provide for personal well-being. In addition, we offer a 401K with a generous company match, optional short-term disability, company paid long-term disability, life insurance, and flexible spending accounts that help to contribute to your financial security.

The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Women and Minorities encouraged to apply.

ISS Solutions no longer hires applicants who use tobacco products, including cigarettes, cigars and chewing or smokeless tobacco. Applicants will be screened for nicotine as part of the pre-employment process. Nicotine will be part of the urine drug screen. Applicants who test positive for nicotine will not be offered employment. Applicants who test positive may re-apply for jobs within six months.