AST DIR, Academic Support Svcs - Medical Education

AST DIR, Academic Support Svcs

The Assistant Director, Academic Support Services provides strategic and operational leadership for academic administration, assessment, and data management in support of the medical education program. This role oversees daily operations of courses, clerkships, and the Testing Center; establishes and enforces standardized policies, procedures, and workflows; and ensures staff readiness through hiring, training, supervision, and performance management.

The position directs all assessment and evaluation processes, including exam administration, grade management, evaluations, remediation, and integration of academic data across institutional systems. In collaboration with college leadership, the Assistant Director supports budget planning, delivers comprehensive reporting and analytics for decision-making, committees, and accreditation, and ensures data integrity and compliance with programmatic and accreditation requirements.

About This Role

Program Operations and Administration

• Provide administrative leadership for daily operations of academic support services, establishing and communicating standardized processes that ensure consistent support for the medical education program and ability to solve complex problems and propose resolutions. 
• Oversee course and clerkship operations, including syllabi standards, LMS structure, workflow expectations, and performance monitoring of course/clerkship management staff. 
• Provide administrative oversight of the Testing Center to ensure reliable exam delivery and alignment with program needs and student requirements. 
• Develop, implement, and enforce policies, procedures, and productivity standards in collaboration with COM leadership. 
• Ensure staff readiness through recruitment, orientation, training, coaching, and performance evaluation. 
• Assist Medical Education leadership with annual budget preparation, monitor expenditures, and assess variances.

Assessment, Evaluation and Academic Data Management 

• Direct creation and maintenance of grade books, portfolios, and assessment structures for all courses and clerkships. 
• Manage setup and execution of exams, quizzes, and assignments, ensuring accuracy and adherence to program requirements. 
• Design and implement strategies for collecting course, faculty, graduate, and COM surveys. 
• Supervise student, faculty, and course evaluations and supports proper setup, tracking, and reporting of evaluation data. 
• Oversee all medical student grade processes, including registration verification, communication of deadlines, grade verification, remediation, and submission to the Registrar. • Ensure accurate integration of academic data across COM and UF systems.

Reporting, Analytics and Accreditation Support 

• Generate, analyze, and present academic data to support COM leadership, academic committees, and program evaluation needs. 
• Assist the Deans of Medical Education and Program Evaluation and Student Assessment in gathering and interpreting data for decision-making. 
• Provide standardized and ad hoc reports for course/clerkship directors, research needs, and accreditation documentation. 
• Ensure data management practices align with accreditation requirements for timely reporting.

About the College of Medicine

The University of Florida’s College of Medicine advances health through education, research, and patient care, with a strong focus on innovation and excellence. It prepares future healthcare leaders through a rigorous curriculum that blends foundational sciences with hands-on clinical experience, while promoting interdisciplinary collaboration and community engagement. With cutting-edge research and state-of-the-art facilities, the college plays a vital role in improving healthcare outcomes and shaping the future of medicine.

For more information about the College of Medicine and its programs, visit College of Medicine. 

We Offer Exceptional Benefits:

• Low-cost State Health Plans: Medical, Dental, and Vision Insurance 
• Life and Disability Insurance 
• Generous Retirement Options to secure your future
• Comprehensive Paid Time Off Packages: (includes over 10 paid holidays, as well as paid family, sick and vacation leave) 
• Exceptional Personal and Professional Development Opportunities: Access to UF Training & Organizational Development programs, leadership development, LinkedIn Learning, and more
• Tuition Assistance through the UF Employee Education Program
• Public Service Loan Forgiveness (PSLF) Eligible Employer

$70,000 - $80,000 annually

Master’s degree in an appropriate area of specialization and two years of relevant experience; or a bachelor’s degree in an appropriate area of specialization and four years of relevant experience.

The ideal candidate will possess:

• Master’s degree in education, higher education administration, learning sciences, data management, or a related field. 
• Minimum of four years of experience in medical education or health sciences academic administration.
• Knowledge of accreditation standards. 
• Experience supervising staff and managing academic operations. 
• Proficiency with learning management systems, dashboards, assessment platforms, and/or student information systems. 
• Ability to develop and implement policies, procedures, and process improvements.

In order to be considered, you must upload your cover letter, resume, and contact information for three professional references. 

Application must be submitted by 11:55 p.m. (ET) of the posting end date.