Asteria Theatre Guest Experience & Administrative Assistant

FLSA Status:

United States of America (Non-Exempt)

SECTION I - OUR VALUES CULTIVATE OUR VISION AND CULTURE

At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It’s this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea.

From this place of humility and courage, we’ve built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement.

Inspired by the soul of the West—the spirit that our region embodies—we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create.

Colorado Mesa University Core Values
Love - Extending oneself for nurturing the growth of self and others
Dignity - Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill
Courage - Taking risks in the pursuit of new possibilities
Humility - Suspending one’s ego and pride to recognize that no idea is perfect and being open to the input of others
Resiliency - Investing in the future by adapting to changes, overcoming challenges and pursuing Opportunity
Curiosity - Cultivating awe and exploring the unknown
Power - The strength to act collaboratively with individual agency to achieve our goals

JOB DESCRIPTION

Guest & Donor Hospitality

• Assist with welcoming patrons, artists, donors, and special guests during events
• Support donor receptions, VIP experiences, and member events
• Help prepare hospitality spaces and event materials
• Assist with thank-you notes, donor acknowledgements, and guest follow-up communication
• Provide exceptional customer service to patrons and visitors

Administrative Support

• Assist with office organization, filing, spreadsheets, and data entry
• Help maintain event calendars, contact lists, and internal documents
• Support ticketing, membership, and donor services operations
• Assist with preparing packets, signage, and event materials

Event Operations Support

• Assist with event setup and breakdown
• Support front-of-house operations and audience wayfinding
• Help coordinate volunteers and student assistants during events
• Provide support for community events, performances, and campus activities

Communication & Outreach

• Help distribute promotional materials and community information
• Assist with email preparation and audience communication
• Support membership and patron engagement initiatives

Social Media & Content Support

• Capture occasional event photos or videos for marketing use
• Assist with live event coverage and audience engagement content
• Share promotional information and support marketing efforts as needed

Preferred Qualifications

• Strong interpersonal and communication skills
• Friendly, professional, and customer-service oriented
• Organized and detail-oriented
• Ability to multitask in a fast-paced event environment
• Interest in hospitality, arts administration, nonprofit management, communications, or event management
• Comfortable working evenings and weekends during performances and events

Learning Opportunities

• Guest services and hospitality
• Donor and membership engagement
• Event operations and front-of-house management
• Professional communication and administration
• Arts and nonprofit management

Live entertainment venue operations

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

DISCLAIMER - This position description is only a summary of the typical functions of this seat, and not an exhaustive list of all responsibilities and areas of accountability. 

HOW TO APPLY: Applicants will be asked to complete an online application by creating a profile and then providing personal and demographic information. In addition, please be prepared to upload a:

• Cover letter (Optional)

• Resume