ASU Professional Support Staff

Job Profile:

Job Family:

Time Type:

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Job Description:

Why Join ASU?

This is your opportunity to join one of the nation’s most innovative universities through ASU’s Talent Sourcing Program, a dynamic hiring model that connects experienced professionals with permanent, temporary to permanent, and temporary roles across the university. Rather than applying to a single opening, you enter a talent community where your skills can open doors to multiple opportunities as organizational needs evolve.

The Talent Sourcing Program supports professional level administrative and operational positions across ASU. These roles are designed for experienced professionals who provide critical support to academic and administrative units. By applying once, candidates may be considered for multiple opportunities over time based on experience, skill alignment, departmental needs, and timing.

The program offers a unique opportunity to contribute meaningfully, expand your professional network, and grow your career within the ASU community!

Recent positions staffed through the program include:

• Customer Service Specialist

• Administrative Assistant

• Administrative Support Specialist

• Benefits Administrator

• Human Resources Consultant

• Human Resources Operations Assistant

• Executive Assistant

This program is intentionally designed for experienced professionals. Departments rely on Talent Sourcing Program candidates to step into new environments quickly, exercise sound judgment, and independently manage responsibilities in fast paced settings. Successful candidates bring a proven track record of performance, adaptability, and professionalism, supported by strong professional references.

Depending on the assignment, candidates may qualify for ASU’s comprehensive benefits package, including medical, dental, and vision coverage. Eligible employees may also participate in the Qualified Tuition Reduction Program, which offers reduced tuition for employees, spouses, and dependents.

If you are detail oriented, proactive, and passionate about providing exceptional customer service, this may be the opportunity for you!

What to Expect:

Once you submit your application, the ASU Office of Human Resources will thoroughly review your resume and reach out to qualified candidates for interviews as positions become available. Selection and placement are based on experience, skill alignment, departmental needs, and timing.  If selected, your employment will be contingent on a successful background check.

Positions in the Talent Sourcing Program typically range from $20 to $40 dollars per hour, with opportunities available as either hourly or salaried roles. The specific salary range for each position will be shared as opportunities are identified, and final compensation will be determined at the time of placement based on the role, scope of responsibilities, required experience, and internal equity considerations.

Most opportunities will be in-person Monday to Friday 8:00 am to 5:00 pm, but flexible schedules may be available for select positions.

Take this opportunity to be part of an organization that’s not just about jobs but about building a future. Apply todayand let’s shape tomorrow together at Arizona State University!

Essential duties:

You will perform a variety of tasks that contribute to the success of ASU’s departments. Your responsibilities may include, but are not limited to:

• Scheduling:Scheduling meetings and managing calendars for supervisors.

• Reporting:Preparing and/or coordinating the preparation of recurring and special reports, tabulations or budgets unique to assigned function. Personally investigates complicated problems or errors. 

• Travel Coordination and Expense Reconciliation: Coordinating travel arrangements in accordance with university policies, including airfare, lodging, and related logistics. Reviewing, processing, and reconciling travel and expense transactions to ensure accuracy and timely resolution of discrepancies.

• Procedural Updates:Communicating new or updated procedures and ensuring that all policy manuals are current.

• Records Management:Classifying and organizing various records, ensuring information is accurate and easy to retrieve.

• Correspondence:Drafting professional communications and responding to inquiries or complaints within established guidelines.

• Problem-Solving Support:Serves as a primary reference source for function to assist departments and employees in resolving discrepancies or procedural problems utilizing knowledge of specialized function; responds to technical administrative questions ensuring necessary follow-up.

• Human Resources Support:Assisting with human resources related administrative functions, which may include supporting recruitment and hiring activities, onboarding coordination, personnel data updates, and responding to routine HR related inquiries in accordance with university policies and procedures.

Desired Qualifications:

We’re looking for candidates who have:

• Customer Service:Experience providing exceptional customer service virtually and in person in a professional office environment using good problem-solving and organizational skills with attention to detail.

• Account Reconciliation:Experience in accurately reconciling accounts and maintaining up-to-date records.

• Inventory & Purchasing:Experience maintaining supply inventories and handling purchasing and receipting.

• Technical Skills:Knowledge of systems like Workday, PeopleSoft, Concur, and other HRIS systems.

• Effective Communication, Problem-Solving & Organization:Strong communication skills. Demonstrated experience in problem-solving, decision-making, and organizational skills, with close attention to detail.

Department Statement:

Arizona State University offers a total rewards package to qualified candidates that includes:

• AZ state school tuition reduction for employees and their dependents and spouse; all available on day one of employment.

• Competitive wages.

• Disability and leave program for income protection.

• Employee assistance for confidential and free behavioral health services

• Generous accrual of paid sick and vacation time.

• Low-cost dental, health, life, and vision insurance benefits; all available on day one of employment.

• Paid adoption and fertility subsidies.

• Paid time for professional development and volunteering.

• Retirement programs with employer match; designed to promote long-term savings and provide income upon retirement.

• Wellness program for preventative health education and screenings.

• Wide variety of employee discounts through ASU partnerships.

Please visit: https://cfo.asu.edu/benefits

Driving Requirement:

Location:

Funding:

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement: