AT&T Sales Ambassador

Sky Nova, Inc., a sales and marketing firm, is hiring an AT&T Sales Ambassador to be the face of AT&T in Cleveland. You'll help customers understand how cell phones, data plans, and fiber can keep them connected to work, family, and everyday life. The AT&T Sales Ambassador meets customers, initiates sales conversations, and makes the process of choosing AT&T services effortless.

As an AT&T Sales Ambassador, you will welcome customers to explore AT&T’s connectivity solutions, initiating friendly sales dialogues that prioritize education and transparency. The AT&T Sales Ambassador will clarify the benefits of fiber internet and wireless flexibility, ensuring every sales moment is supportive and professional.

Responsibilities of the AT&T Sales Ambassador

• Bring AT&T’s lineup to life by engaging customers in sales conversations about phones, data plans, and Fiber upgrades.
• Host personalized sales demos where customers test devices, compare plan structures, and explore Fiber benefits in a hands‑on environment.
• Qualify customer needs through lifestyle‑focused questions that uncover usage patterns and support tailored AT&T sales recommendations.
• Present AT&T solutions using clear examples that show how wireless and Fiber upgrades eliminate common frustrations like slow speeds or outdated devices. 
• Present AT&T solutions in clear, everyday language that connects directly to customer challenges like slow speeds or outdated devices.
• Meet and exceed sales goals by converting conversations into new accounts, upgrades, and multi‑line opportunities.

Qualities of an AT&T Sales Ambassador

• A high school diploma or equivalent is preferred.
• Experience in sales or customer service is a plus, but not required.
• Adjusts communication style to match different customer personalities.
• Uses strong questions to uncover streaming, work, and device habits.
• Demonstrates AT&T Fiber value through simple, real‑world examples.