AT&T Sales Representative

AT&T

Cleveland, OH

JOB DETAILS
SKILLS
Benchmarking, Brand Strategy, Coaching, Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Data Quality, Direct Sales, Establish Priorities, Exceeded Sales Goal, Interpersonal Skills, Needs Assessment, Persuasion Skills, Presentation/Verbal Skills, Problem Solving Skills, Product Planning, Resolve Customer Issues, Retail, Revenue Growth, Sales, Sales Closing Skills, Sales Cycle, Sales Management, Sales Presentation, Sales Prospecting, Sales Support, Set Goals, Solution Sales, Telecommunications, Wireless Products
LOCATION
Cleveland, OH
POSTED
1 day ago

AT&T Sales Representative

We deliver direct, results-driven sales solutions that connect leading telecommunication brands with their target audiences. Through the AT&T program, we provide tailored telecommunication services directly to residential customers, prioritizing ethical engagement, customer satisfaction, and measurable outcomes that enhance brand visibility. Our core mission is to bridge the gap between valuable services and the customers who need them most, ensuring seamless connections and outstanding experiences.

Our team is expanding, and we’re looking for driven individuals to grow with us. As an AT&T Sales Representative, you’ll play a key role in customer outreach, sales support, and relationship-building on behalf of our clients. Key responsibilities include engaging with prospective customers, presenting product and service options, and enrolling clients. This is a customer-facing sales role — ideal for someone who enjoys meeting new people, thrives in a fast-paced environment, and is motivated by performance-based earnings.

What Will I Be Doing as an AT&T Sales Representative?

  • Proactively engage residential customers in designated areas through direct sales outreach, introducing them to AT&T service offerings
  • Maintain deep, current knowledge of comprehensive residential solutions, including advanced wireless plans and products
  • Conduct targeted needs assessments to recommend tailored telecommunications solutions aligned with individual customer priorities and lifestyles
  • Deliver persuasive, benefit-driven sales presentations that highlight product value, exclusive promotions, and competitive advantages of services
  • Address customer inquiries with accuracy and professionalism, building immediate trust and rapport through direct interaction
  • Manage the full sales cycle, ensuring seamless execution of applications, contracts, and service enrollments from initial contact to activation
  • Achieve and exceed set sales goals across daily, weekly, and monthly benchmarks to drive individual and team success
  • Record all direct customer interactions and sales activity accurately within CRM systems, ensuring data integrity and contributing to effective reporting
  • Continuously enhance sales effectiveness through active participation in structured training sessions, product updates, and personalized coaching from experienced leaders

What Do I Need to Bring to the Table as an AT&T Sales Representative?

  • Experience in direct sales, retail, customer service, or other persuasive direct customer-facing roles; entry-level candidates with strong potential are highly encouraged
  • Exceptional verbal communication and presentation skills, with the ability to convey information clearly, concisely, and engagingly
  • Confident, resilient, and persuasive demeanor, with a constructive approach to handling objections and rejection
  • Proactive and self-motivated, with a strong commitment to personal achievement and contributing to team-based sales performance
  • Demonstrated ability to build rapport across diverse audiences through effective interpersonal engagement and active listening
  • Strong critical thinking and problem-solving capabilities to address customer concerns and close sales effectively

Get rewarded for what you're worth—this is a commission-only role with unlimited earning potential. High performers consistently exceed the averages listed.

About the Company

A

AT&T

AT&T is bringing it all together - helping people mobilize their worlds - with advanced mobile services, next-generation TV and high-speed Internet services, and smart solutions for businesses.

For more than a century, we have consistently provided innovative, reliable, high-quality products and services. Our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We're creating new solutions for consumers and businesses to help them mobilize their communications and entertainment.

AT&T has more than 120 million wireless customers who have the nation's strongest LTE signal* and the nation's most reliable 4G LTE network** at their fingertips. Our voice and data network covers more than 99 percent of all Americans, so our customers can stay connected from virtually anywhere - whether they're driving home from work, or driving across the country.

Even if our customers decide to travel abroad, we have them covered. AT&T has the best worldwide coverage of any U.S. carrier, with voice services in more than 225 countries and territories, data roaming in more than 210 countries and territories, and 3G in more than 170 countries and territories. We also plan to expand into Latin America with our acquisition of Iusacell - Mexico's leading wireless company.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Telecommunications Services
FOUNDED
1876
WEBSITE
http://www.att.com/