ATC Supervising Automated Systems Analyst II*

County of San Bernardino

San Bernardino, CA

JOB DETAILS
SALARY
$85,259.20–$117,395.20 Per Year
SKILLS
Administrative Skills, Asset Management, Auditing, Behavioral Health, Budgeting, CCNA - Cisco Certified Network Associate, CCSP - Cisco Certified Security Professional, Call Centers, Change Management, Child Support, Cisco Network Systems, Cloud Computing, Coaching, CompTIA A+, Configuration Management, Conservation, Content Management Systems (CMS), Continuous Improvement, Cross-Functional, Customer Support/Service, Customer Training, DNS (Domain Name System), Disciplinary Action, Distributed Computing, Employee Benefits, Enterprise Endpoint, Epic Systems, File Systems, Financial Control, Healthcare, Help Desk, Help Desk Software, Higher Education, Human Resources, IT Service Management (ITSM), Information Technology & Information Systems, Interviewing Skills, Inventory Management, Leadership, Lean Manufacturing, Lean Six Sigma, Life Insurance, MCSA - Microsoft Certified Systems Administrator, MCSE - Microsoft Certified Systems Engineer, Management of Information Systems/Technology (MIS), Manufacturing Data Management, Medical Record System, Microsoft Active Directory, Microsoft Certifications, Microsoft IIS Web Server (Internet Information Services), Microsoft Product Family, Microsoft SQL Server, Microsoft SharePoint, Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows Server, Microsoft Windows System Administration, Mobile Devices, Network Administration/Management, Network Design, People Management, Performance Analysis, Performance Management, Performance Metrics, Performance Reviews, Project Management Software, Project/Program Management, SAP, Service Level Agreement (SLA), Six Sigma, Software Patches, Staff Training, System Center Configuration Manager (SCCM), System Migration, Systems Administration/Management, Systems Analysis, Team Building, Team Player, Technical Leadership, Time Management, VMWare View, VMWare vSphere, Vision Plan, Windows PowerShell
LOCATION
San Bernardino, CA
POSTED
12 days ago

ATC Supervising Automated Systems Analyst II*

Salary

$85,259.20 - $117,395.20 Annually

Location

San Bernardino, CA

Job Type

Full-time

Job Number

26-19776ATC-01

Department

Auditor-Controller/Treasurer/Tax Collector

Opening Date

02/21/2026

Closing Date

Continuous

  • Description
  • Benefits
  • Questions

The Job

The Auditor-Controller/Treasurer/Tax Collector (ATC) is recruiting for an ATC Supervising Automated Systems Analysts II who will bridge technical execution and people leadership, ensuring endpoint services are delivered securely, efficiently, and consistently while advancing organizational maturity in endpoint management and IT service management practices.

Additionally, incumbents will oversee management IT service management (ITSM) activities, including the use of Microsoft Configuration Manager and Microsoft Intune for device provisioning, application packaging, patching, mobile device management (MDM), compliance, asset management, and device lifecycle operations; ensures effective execution of incident, request, problem, and change management processes; monitors service performance using key performance indicators (KPIs) and service level agreements (SLAs); and applies Lean, Continuous Improvement, or Six Sigma principles to streamline workflows, reduce waste, and support secure joiner, mover, and leaver processes aligned with a least-privilege access mindset, while supporting team development through coaching, training, cross-functional skill development and performance management.

  • Official Title: Supervising Automated Systems Analyst II

For a more comprehensive listing of job duties for this classification, please refer to the Supervising Automated Systems Analyst II job description.

The resulting eligible list will be used to fill current and future vacancies within the Auditor-Controller/Treasurer/Tax Collector (ATC) office only.

ABOUT THE DEPARTMENT

The office of the San Bernardino County Auditor-Controller/Treasurer/Tax Collector (ATC) is committed to serving the citizens of the County by processing, safeguarding, and providing information regarding the finances and public records of the County. Our well-trained and accountable staff perform these functions with integrity, independent judgment, and outstanding service. We value accuracy, timeliness, courtesy, innovation, and efficiency with the goal of providing the citizens of the County with a better quality of life under a shared Countywide Vision that creates a broad range of choices for its residents in how they work, live, and play.

Be a part of a team that promotes continuous learning and professional growth and commitment to providing diverse career path opportunities. ATC aims to cultivate a workforce that thrives on innovation and excellence, enabling team members to achieve their full potential while contributing to departments shared success. Follow this link to learn more information about the Auditor-Controller/Treasurer/Tax Collectors office.

EXCELLENT BENEFITS

To review job-specific benefits, refer to:

Summary of Benefits

Memoranda of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Applicants must successfully pass a background check and a job-related physical exam, including a drug test, prior to employment.

Travel: Travel throughout the County may be required and employees will be required to make provisions for such transportation.

Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

CANDIDATES MUST MEET THE FOLLOWING REQUIREMENTS:

EXPERIENCE: Must possess three (3) years of full-time equivalent experience, within the last five (5) years, supporting and administering Microsoft Windows systems in a current Microsoft Active Directory network. Experience should include a minimum of two (2) years as a lead or supervisor over technical-level IT staff. Experience may be concurrent.

  • AND-

EDUCATION: Must possess thirty (30) semester (45 quarter) units of completed, college level coursework in Information Technology OR Certification as Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MCSA), CompTIA A+, or Cisco Certified Network Administrator (CCNA) certification. Transcripts and/or Certificates MUST be attached to the application.

Education Substitution: One (1) additional year of qualifying experience may substitute for the required education or certificate.

NOTE: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) For education evaluation services, refer to Naces.

Desired Qualifications

The ideal candidate will have experience supervising or leading IT professional and projects in an IT work environment, specifically with end-user computing and support. Skills related to communication, teamwork, leadership, training, customer service and decision-making is desirable. Related coursework/certification is also desirable.

Selection Process

Examination Procedure:

There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience and skills, as only the most highly qualified applicants will be referred to the Department.

Application Procedure:

Complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time.

To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline.

Veterans' Preference: Eligible veterans, their spouses, or widows/widowers who are not current County employees may receive additional Veterans Preference points. For details and instructions on how to request these points, please refer to the Veterans Preference Policy. (All Veterans Preference documentation (originals not required) must be submitted within 48 hours of submitting your application.)

For important details about the employment and application process, including helpful tips, review the links below:

Employment Hiring Process Information

SBC LevelUp - The Hiring Journey

Guide to Completing a County Job Application

Supervisory Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits* for more information

Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

  • Retirement benefits subject to change.

01

INSTRUCTIONS: The information on the Application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications. Accurate responses should be provided for each question, and all work experience listed on the Supplemental Questionnaire must also be listed on the Application in order to be evaluated. It is in your best interest to be as thorough as possible in your responses.

(Do not refer to resume as it will NOT be reviewed. All questions should be answered appropriately.)

  • I have read and understand the above statement.

02

Education/Coursework: If you do not have a degree in a related field, you MUST submit or attach transcripts that include qualifying coursework.

  • I have attached my transcripts that include qualifying coursework.
  • I will submit my transcripts that include qualifying coursework to employment@hr.sbcounty.gov as soon as possible.
  • I possess a completed degree in a related field and have indicated my education on my application.
  • Not applicable. I do not possess the required education.

03

If your coursework/degree was completed outside of the United States, you must submit your Education Equivalency Evaluation with your application; otherwise your application will not be considered.

  • I have uploaded my Education Equivalency Evaluation with my application.
  • I do not have my Education Equivalency Evaluation.
  • The Education Equivalency does not apply to me.

04

Certificates: Indicate certificates completed.

  • MCSE - MS Certified Systems Engineer
  • MCSA - MS Systems Administrator
  • CCNA - Cisco Certified Network Administrator
  • CCSP - Certified Cloud Security Professional
  • N/A

05

Active Directory Experience: Clearly describe in detail your experience administering Active Directory in support of endpoint management operations, including Group Policy, and device lifecycle processes (joiner/mover/leaver). Include any experience integrating Active Directory with Microsoft Configuration Manager (SCCM), Microsoft Intune, or other enterprise endpoint management solutions. If no experience, indicate "N/A."

Experience referenced MUST be listed and described in the work experience section of your application.

06

System Administration Experience: Indicate the areas in which you have administration experience.

  • MS Windows Server
  • MS Windows 10
  • Microsoft Intune
  • MS SCCM
  • MS365 and Tanium
  • MS Azure
  • Windows PowerShell
  • VMware Virtual Desktop Infrastructure
  • VMware VSphere
  • SQL Server
  • SharePoint
  • Distributed File System
  • IIS Server
  • DNS Server
  • I do not possess any system administration experience listed above.

07

Description of System Administration Experience: For each of the areas selected above, indicate the version number and months/years of administration experience. Be sure to include examples of duties and tasks performed for each. If no experience, indicate "N/A."

Experience referenced MUST be listed and described in the work experience section of your application.

08

Network/Server Experience: Clearly describe in detail your experience with network administration, server management, active directory, distributed file system, migrations, network layout/design, etc. Include sufficient details to convey complexity of work performed. If no experience, indicate "N/A."

Experience referenced MUST be listed and described in the work experience section of your application.

09

Project Management Experience: Clearly describe in detail your experience with project management. Give a brief description of the number and type of projects you have been involved with and a brief summary of your role and responsibilities. Include project management tools, project deliverables, how project success was measured, and if projects were completed on time and under budget. If no experience, indicate "N/A."

Experience referenced MUST be listed and described in the work experience section of your application.

10

Application Experience: Indicate where you have at least 12 months of experience supporting the following department specific applications:

  • Computer Aided Dispatch/Mapping
  • STAR
  • JNET
  • CWS/CMS
  • Biosom
  • Cisco Call Centers
  • EPIC
  • Dentrix
  • C-IV
  • Child Support Enforcement
  • MS Office 365 Applications
  • Help Desk Software
  • Inventory Management System
  • Laisefiche - File Content Management System
  • Athena - Electronic Health Records
  • QWS 3270
  • ARS
  • SAP
  • Synapse
  • Behavioral Health Systems (EHR/Avatar/Epic)
  • Other Healthcare Systems
  • None of the above

11

Application Experience: For each of the areas selected above, describe in detail your experience in supporting each application that include examples and tasks performed for each. If no experience, indicate "N/A."

Experience referenced MUST be listed and described in the work experience section of your application.

12

Lead/Supervisory Experience: Indicate the areas in which you have experience. Select ALL that apply.

  • Advise on work problems
  • Assign and review work
  • Train staff
  • Approve leave time
  • Change work schedules
  • Counsel on behavior problems
  • Give input on work performance evaluations
  • Write work performance evaluations for supervisors signature
  • Write and sign work performance evaluations
  • Interview candidates for hiring
  • Recommend candidates for hiring
  • Make final hiring decisions
  • Recommend disciplinary actions
  • Carry out disciplinary actions (write reprimands, terminations, etc.)
  • None of the above

13

Supervisory/Lead Experience: Cleary describe in detail your supervisory or lead experience for each area selected above. Include your employer(s), job title(s), the number of IT staff supervised, and relevant duties. If no experience, indicate "N/A."

Experience referenced MUST be listed and described in the work experience section of your application.

14

Applicant Acknowledgement - Notification via email: As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and/or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

  • I acknowledge that I have read, understood, and agree to the above.

15

ATTENTION GMAIL USERS

We have become aware of an increase in Gmails spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

For your convenience, the attached PDF document contains a step-by-step guide to create and apply filters within Gmail. To access the guide, download the Gmail Filter Setup Instructions (PDF). Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

Note: If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your www.governmentjobs.com (Neogov) account inbox. All notifications will appear there.

  • I understand.

16

Applicant Acknowledgement - Application Complete: Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

  • I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

Required Question

Employer San Bernardino County

Address 175 West Fifth Street, 1st Floor

San Bernardino, California, 92415-0440

Phone (909) 387-8304

TTY Users: 711

Website http://www.sbcounty.gov/jobs

About the Company

C

County of San Bernardino