Ensures customer satisfaction through prompt, efficient, and quality service.
Sets up and maintains inventory and invoiced items to facilitate accurate entry into and depletion through the point-of-sale and inventory tracking system.
Assists merchandise supervisor by professionally communicating with suppliers/vendors regarding cost negotiation, guaranteed products, check-in/receiving, credits, and completing necessary paperwork.
Enters related information into the inventory system; generates variance reports by individual retail location, ensures accuracy, and resolves variance issues.
Reconciles and updates invoices to accurately reflect the cost of sales, profit margin, promotions, and changing trends.
Assists monitoring and controlling Par levels, and price points, and tracks and monitors promotions.
Independently able to generate and create a variety of reports related to merchandise management.
Analysis of pricing trends and/or variances. Must demonstrate complete competency in category management.
Responsible for upkeep and maintenance of the inventory database.
Enters retail information into the inventory system; generates variance reports and assists with investigation and variance resolution.
Performs other merchandise-related duties and tasks as assigned.
Participating in physical inventory counts for various departments.
Functions will require long periods of computer use, calculator, and 10-key, which include repetitive use of hands, wrists, and fingers.
Perform duties in compliance with company standards and generally accepted accounting practices. Comply with regulatory laws, PP&P, department policy and procedures, codes, etc.
Must possess the ability to professionally and effectively work with others. Promotes internal guest service standards by treating employees with courtesy and respect, reflecting a positive attitude.
Handles inquiries promptly and efficiently, deferring disputes or conflicts to the supervisor.
Performs assigned duties promptly, accurately, efficiently, and professionally.
Promotes a clean, safe, healthy, and friendly work environment for employees and guests. Promptly reports all concerns to the supervisor.
Ensure operation of equipment, tools, materials, etc. are handled safely.
Self-starter with strong attention to detail skills and the capability to research and solve problems.
Requires the ability to consistently demonstrate mathematical and literacy competency.
Attends meetings, training, and/or travel as assigned.
Other related duties as assigned.
PROMOTE ATP QUALITY SERVICE STANDARDS:
SAFETY: Ensuring a safe experience by protecting the welfare of all.
INTEGRITY: Expecting personal accountability at every level.
COURTESY: Creating exceptional customer service experience for everyone.
TEAM: Functioning together to create a cooperative and positive experience.
SHOW: Provide flawless experience and a clean & and care-for facility.
SUPERVISORY AUTHORITY:
None.
SIGNATORY ABILITY:
Receiving deliveries and inventory control.
ACCESS TO SENSITIVE AREAS:
Back-office inventory system.
Stock Room.
POS.
MINIMUM QUALIFICATIONS:
One (1) year experience in inventory control and/or maintaining a price book in retail or related field OR one (1) year combined merchandising experience with POS operation and involved competency regarding price book or back-office familiarization.
Six (6) months of customer service experience.
High School Diploma or GED or 10 years of experience.
Computer literate and experienced with Excel, Word, and Outlook.
Effective communication skills - verbally provide instruction, respond to questions, and have exceptional friendly and professional interpersonal skills.
Stand/sit for long periods at work/computer station and perform the repetitive motion of arms, wrists, and fingers.
Need to Bend, lift, and maneuver large bulky items up to 50 lbs.
Flexible schedule, working regular shift hours, overtime, weekends, and holidays when necessary.
Possess a valid driver's license with no history of motor vehicle-related citation or arrest conviction(s) within the last five (5) years in any state per WRC insurance requirements.
Must be able to pass a criminal background check.
Must be at least 18 years of age.
PREFERRED QUALIFICATIONS:
Experience with merchandising, price book, and/or inventory tracking software in a retail convenience store, travel center, or related field.
Numbers & Facts
Location
Pendleton, OR
Salary
$15–$20 Per Hour
Skills
10-key (Tenkey) Numeric Keypadunmatched
Accountingunmatched
Background Investigationunmatched
Billingunmatched
Calculatorsunmatched
Category Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Corporate Complianceunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Database Administrationunmatched
Detail Orientedunmatched
Driver's Licenseunmatched
Financial Trend Analysisunmatched
High School Diplomaunmatched
Insuranceunmatched
Interpersonal Skillsunmatched
Inventory Managementunmatched
Literacyunmatched
Mathematicsunmatched
Merchandisingunmatched
Microsoft Excelunmatched
Microsoft Outlookunmatched
Microsoft Wordunmatched
Negotiation Skillsunmatched
Organizational Skillsunmatched
POS Merchandisingunmatched
Physical Inventoryunmatched
Point of Sale (POS) Systemsunmatched
Price Bookunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Reporting Skillsunmatched
Retailunmatched
Retail Softwareunmatched
Salesunmatched
Systems Analysisunmatched
Team Playerunmatched
Training/Teachingunmatched
Variance Analysisunmatched
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