Attendance Spoc

As part of our Human Resources team, you'll help us attract, hire and retain the top talent we need to achieve our bold vision. You'll play a vital role in defining, developing and maintaining the winning culture that empowers diverse individuals to work together and create the impossible. We're seeking change leaders, talent strategists, employee advocates and culture architects to enable our teams, partners, and businesses to do and be their best.

In this position...

You will serve as the subject matter expert (SME) for attendance management, FMLA, Medical Leaves of Absence (MLOA), and related compliance programs. Your expertise will directly support line managers, ensure regulatory compliance, and contribute to a fair and consistent employee experience. This role builds the specialized knowledge and analytical capabilities that are essential foundations for HR Business Partner and HR management positions.

This position is ideal for detail-oriented professionals who thrive on mastering complex policy areas while building strong stakeholder relationships and problem-solving skills.

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we're all a part of something bigger than ourselves. Are you ready to change the way the world moves?

What you'll do...

National Attendance Program (NAP) & Leave Administration

• Ensure accurate and compliant administration of FMLA, MLOA, bereavement, and other leaves of absence in accordance with National Agreement, company policy, local contractual agreements, and applicable regulations
• Serve as Subject Matter Expert (SME) for line management on NAP policies, FMLA regulations, and attendance program interpretation
• Conduct and document corrective action discussions for chargeable absences, notification failures, and tardiness in partnership with supervisors
• Accurately document outcomes of corrective action hearings and disciplinary processes
• Monitor and follow up with line management to resolve open NAP, tardiness, and leave-related issues
• Audit and correct Time Worked/Off System (TWOS) coding for attendance and tardiness
• Maintain all required documentation related to FMLA administration and ensure compliance with recordkeeping requirements
• Assist in the 5-day quit process for job abandonment cases

Employee & Stakeholder Partnership

• Act as primary point of contact for employees regarding FMLA inquiries, leave status communications, and return-to-work coordination
• Coordinate with local medical department to ensure smooth processing of medical leaves and fitness-for-duty evaluations
• Build trusted relationships with line managers by providing expert guidance on complex attendance and leave situations
• Partner with supervisors to coach effective attendance conversations that balance compassion with accountability
• Collaborate with HR colleagues on employee lifecycle transactions involving leave administration (separations, reinstatements, transfers)

Data Analysis, Reporting & Process Improvement

• Run and analyze attendance-related reports including AWOL, ART, Late Reports, and leave utilization trends
• Create data visualizations and presentations tailored for diverse audiences (line supervisors, plant leadership, union representatives)
• Clean and update employee attendance and discipline records to ensure data integrity
• Identify patterns in attendance data and recommend proactive interventions to reduce absenteeism
• Apply root cause corrective action (RCCA) methodologies to identify and recommend opportunities to streamline attendance processes
• Participate in continuous improvement initiatives to enhance HR service delivery and employee experience

Cross-Functional Development & Collaboration

• Perform general administrative tasks including filing, document organization, and front-desk coverage as needed
• Support HR team with employee data audits and HRIS system integrity checks
• Participate in cross-functional HR projects to gain exposure to recruiting, onboarding, compensation, and employee relations
• Attend employee relations meetings and union-management discussions to develop broader labor

What you'll do...

National Attendance Program (NAP) & Leave Administration

• Ensure accurate and compliant administration of FMLA, MLOA, bereavement, and other leaves of absence in accordance with National Agreement, company policy, local contractual agreements, and applicable regulations
• Serve as Subject Matter Expert (SME) for line management on NAP policies, FMLA regulations, and attendance program interpretation
• Conduct and document corrective action discussions for chargeable absences, notification failures, and tardiness in partnership with supervisors
• Accurately document outcomes of corrective action hearings and disciplinary processes
• Monitor and follow up with line management to resolve open NAP, tardiness, and leave-related issues
• Audit and correct Time Worked/Off System (TWOS) coding for attendance and tardiness
• Maintain all required documentation related to FMLA administration and ensure compliance with recordkeeping requirements
• Assist in the 5-day quit process for job abandonment cases

Employee & Stakeholder Partnership

• Act as primary point of contact for employees regarding FMLA inquiries, leave status communications, and return-to-work coordination
• Coordinate with local medical department to ensure smooth processing of medical leaves and fitness-for-duty evaluations
• Build trusted relationships with line managers by providing expert guidance on complex attendance and leave situations
• Partner with supervisors to coach effective attendance conversations that balance compassion with accountability
• Collaborate with HR colleagues on employee lifecycle transactions involving leave administration (separations, reinstatements, transfers)

Data Analysis, Reporting & Process Improvement

• Run and analyze attendance-related reports including AWOL, ART, Late Reports, and leave utilization trends
• Create data visualizations and presentations tailored for diverse audiences (line supervisors, plant leadership, union representatives)
• Clean and update employee attendance and discipline records to ensure data integrity
• Identify patterns in attendance data and recommend proactive interventions to reduce absenteeism
• Apply root cause corrective action (RCCA) methodologies to identify and recommend opportunities to streamline attendance processes
• Participate in continuous improvement initiatives to enhance HR service delivery and employee experience

Cross-Functional Development & Collaboration

• Perform general administrative tasks including filing, document organization, and front-desk coverage as needed
• Support HR team with employee data audits and HRIS system integrity checks
• Participate in cross-functional HR projects to gain exposure to recruiting, onboarding, compensation, and employee relations
• Attend employee relations meetings and union-management discussions to develop broader labor