Attendant

Position Summary:  

Join our vibrant team at Speed Queen as an Attendant, where you'll play a crucial role in providing top-notch customer service and maintaining the cleanliness and functionality of our facility. This position is ideal for individuals who are friendly, detail-oriented, and committed to ensuring an exceptional experience for our customers.

Responsibilities:  

• Greet customers warmly as they enter the facility and assist them with any inquiries or needs.
• Operate washing machines, dryers, and other equipment according to company standards and procedures.
• Monitor and maintain cleanliness and orderliness throughout the facility, including restrooms, seating areas, and laundry equipment.
• Assist customers with using laundry equipment, including providing instructions and troubleshooting as needed.
• Handle cash transactions accurately and efficiently, including processing payments and providing change.
• Follow safety protocols and guidelines to ensure a safe working environment for customers and staff.
• Perform routine maintenance tasks on laundry equipment, such as cleaning lint traps and checking for any malfunctions.
• Collaborate with team members to ensure smooth operations and excellent customer service at all times

Qualifications:  

• High school diploma or equivalent (required).
• Previous experience in customer service or a similar role is preferred but not required.
• Excellent communication and interpersonal skills.
• Ability to work independently as well as part of a team.
• Strong attention to detail and a commitment to cleanliness and orderliness.
• Basic math skills for handling cash transactions.
• Flexibility to work varying shifts, including evenings, weekends, and holidays.

Competencies:

• Customer focus
• Communication
• Teamwork
• Adaptability
• Attention to detail
• Time management
• Problem-solving
• Initiative

Skills:

• Customer service
• Cash handling
• Equipment operation (training provided)
• Cleaning and maintenance
• Communication
• Problem-solving
• Time management Organization

Physical Requirements:  

• Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds. 
• Standing and Walking: Prolonged periods of standing and walking throughout the shift. 
• Bending and Reaching: Frequent bending, reaching, and twisting. 
• Manual Dexterity: Good hand-eye coordination. 
• Communication Skills: Clear verbal communication to interact with people. 
• Temperature Tolerance: Ability to work in varying temperatures. 

Benefits: 

• Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.  
• Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.  
• Career Growth: Training programs, clear career paths, and mentorship opportunities.  
• Recognition: Performance-based incentives, bonuses, and employee recognition programs.  
• Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.  
• Flexibility: Customizable benefits and support for major life events.