Communication Skills, Customer Satisfaction, Customer Support/Service, Organizational Skills, Process Management, Sales Management, Telephone Skills, Transaction Processing/Management, Up-Selling
Are you someone who thrives in a fun and exciting environment? Do you enjoy providing exceptional customer service and creating unforgettable experiences for guests? If yes, we have the perfect opportunity for you!
Join the Go Ape team as an Attendant and be part of a highly skilled and dynamic group that values collaboration and innovation. As an Attendant, you will be responsible for checking in guests, managing bookings, selling merchandise, and ensuring every customer has a tree-mendous experience from start to finish.
Essential Functions
- Greet and welcome all guests with exceptional customer service
- Manage bookings and process transactions efficiently
- Answer phones and assist customer inquiries
- Demonstrate and up-sell merchandise to enhance guest experience
- Communicate effectively with course staff for guest safety
- Maintain clean and organized cabin areas
- Assist guests with equipment and inspections
- Support site maintenance needs and uphold company standards
- Be a brand ambassador for Go Ape and embody the organization's values
- Perform other duties as required
- Generally must be at least 16 years of age or older, subject to location and state.
Benefits:
- Flexible schedule
- 401k
- Referral program
- Employee discount
- Paid training
- Tips, commission pay, and other supplements
If you are enthusiastic and motivated to be part of a team that values adventure and customer satisfaction, apply now to start your rewarding career with Go Ape USA!
Go Ape offers its team a connected, challenging, and rewarding career. Our team is made up of highly diverse, yet like-minded individuals that share an adventurous spirit. Additionally, Go Ape nurtures collaboration and in turn, innovation. Our key goal is to maintain a workplace where everyone is passionate, feels valued, and is heard. To learn more, check out https://www.goape.com/jobs/.
Salary
Starting at $11.00 per hourBenefits
Tips, Commission pay, Other, Flexible schedule, 401(k), Referral program, Employee discount, Paid trainingJob Type
Full time, Part timeSchedule
Day shift, Weekend availability