Attorney Support Manager

Latham & Watkins LLP

  • Los Angeles, CA
  • 30+ days ago
  • $155,000–$170,000 Per Year
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Skills

  • Billingunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched
  • Data Qualityunmatched
  • Disability Insuranceunmatched
  • Financeunmatched
  • Healthcareunmatched
  • Interpersonal Skillsunmatched
  • Leadershipunmatched
  • Legalunmatched
  • Legal Support Skillsunmatched
  • Life Insuranceunmatched
  • Operational Strategyunmatched
  • Operational Supportunmatched
  • People Managementunmatched
  • Performance Managementunmatched
  • Performance Reviewsunmatched
  • Problem Solving Skillsunmatched
  • Process Developmentunmatched
  • Process Improvementunmatched
  • Psychiatry and Mental Healthunmatched
  • Staff Policiesunmatched
  • Strategic Planningunmatched
  • Team Playerunmatched

Description

About Latham & Watkins

Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers around the world. Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture. If you aspire to be the best, and work with the best, this is where you belong.

About the Role

The Attorney Support Manager is an integral part of Latham's Attorney Support team. This role will be responsible for establishing strategic and operational priorities for the Attorney Support team in the office, which includes organizing, supervising and developing attorney support staff. This role will be located in our Los Angeles office and will oversee attorney support personnel across both our Los Angeles and Los Angeles Downtown offices. Please note that this role may require working in-office up to five (5) days per week.

Responsibilities & Qualifications

Other key responsibilities include:

  • Monitoring workflows and coordinating support assignments based upon daily firm and client needs
  • Establishing effective communication with the attorney support staff regarding firm policies, procedures, and expectations, as well as conducting attorney support staff meetings as necessary and in line with department guidelines
  • Managing the performance review process, incorporating all appropriate feedback and delivering performance messages in line with departmental guidelines
  • Supporting billing operations, working closely with the Finance team and Director of Administration to monitor billing progress, maintain billing data integrity, identify process improvements, and ensure consistent training and support for all billing-related procedures and systems
  • Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

We'd love to hear from you if you:

  • Demonstrate excellent leadership skills (e.g. organizing, planning, problem-solving and decision-making) necessary for effective management
  • Exhibit well-developed, professional interpersonal skills, and the ability to interact effectively with people at all organizational levels of the firm
  • Possess the ability to work in a team environment with a strong customer service focus

And have:

  • A Bachelor's degree or equivalent
  • A minimum of eight (8) years of relevant experience
  • A minimum of six (6) years of experience in a supervisory/management role, preferably in a law firm or legal environment
  • Legal secretarial experience, preferably
  • Extensive people management experience with a demonstrated ability to lead, develop, coach, and inspire high-performing teams through growth, change, and evolving business needs
  • Experience driving change initiatives

Benefits & Additional Information

Successful candidates will not only be provided with an outstanding career opportunity and welcoming environment, but will also be provided with a generous total compensation package with bonuses awarded in recognition of both individual and firm performance. Eligible employees can participate in Latham's comprehensive benefit program which includes:

  • Healthcare, life and disability insurance
  • A generous 401k plan
  • At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
  • Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
  • Professional development programs
  • Employee discounts
  • Affinity groups, networks, and coalitions for lawyers and staff

Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.

Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link below to review the Ordinance.

Please click here to review your rights under U.S. employment laws. #MidSenior #LI-OI1

Pay Range

USD $155,000.00 - USD $170,000.00 /Yr.

Numbers & Facts

LocationLos Angeles, CA
Salary$155,000–$170,000 Per Year

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