Attraction Attendant, Niagara Falls State Park

The opportunity

Delaware North Parks and Resorts is hiring seas Attraction Attendant to join the team at Niagara Falls State Park in Niagara Falls, New York. As an Attraction Attendant, you will oversee the operations of the guest recreation department and ensure visitors receive the highest quality of service during their stay. If you like a fast-paced job, working with and serving guests from all over the world, and want to experience hands-on learning, our Parks and Resorts team invites you to apply today.

Pay

$16.00 - $16.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Provide outstanding customer service at the ticket desk, including selling tickets and assisting guest.
• Scan tickets and help with attraction setup
• Perform opening and closing cleaning duties for attractions
• Answer guest inquiries and provide accurate information
• Monitor activities to ensure compliance with safety rules and procedures; address or escalate issues as needed
• Clean and inspect equipment after each use, following proper protocols

More about you

• Previous customer service experience preferred
• Strong attention to safety and ability to identify and correct hazards
• Effective communication skills and the ability to interact professionally with guests and team members
• Problem-solving skills and the ability to make sound decisions within company guidelines
• Commitment to delivering exceptional guest service at all times

Physical requirements

• Ability to lift up to 50 pounds
• Ability to stand and walk for prolonged periods of time

Shift details

Days

Evenings

Holidays

Weekends

Who we are

Niagara Falls State Park is a pristine oasis of three massive waterfalls, attractions, and 400 acres of protected wildlife.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.