Projects are primarily in residential environment.
The Role
Highly experienced Service Technician wanted to join the CAV Integrated Home team. We are looking for a detail oriented, customer friendly AV and network systems trouble-shooter to join one of the elite AV companies of the south east. This role as a part of CAV's service team will place you in a position to help new and existing clients get back on track with their home AV, network, and automation systems.
Responsibilities include both on-site and remote access service of systems, accurate notation/documentation of problems, client relations, maintaining CAV Integrated Home's record of exemplary service.
Required: Extensive knowledge of AV and network systems.
Required: Strong interpersonal and customer service skills.
Required: Extensive experience installing and servicing most if not all kinds of low voltage systems.
Required: Advanced understanding of AV interconnections, computer networking (LAN and WIFI), control system programming, surround sound/stereo system setup, and AV installation methods.
Required: Good driving record.
Required: Minimum 3+ years’ experience in the AV installation/service industry including remote and control system programming.
Required: good ability to troubleshoot advanced low-voltage systems including AV, network, home integration, lighting control, motorized systems, televisions, projectors, and client-side services such as streaming.
Required: Maintain professional appearance and calm demeanor in tough situations.
Required: Ability to lift and carry up to 50 pounds and experienced working with power tools.
Experience with remote service systems such as Bluebolt, Ubiquity, OvrC a plus.
Experience with Control4, Crestron, and URC a plus.
Industry certification from CEDIA, Infocomm, ISF or similar a plus.
The Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
The Person
The key skills and qualities of an Audio Video Service Technician:
- Strong technical, communication and computer skills; certifications from CEDIA and Infocomm are a welcome bonus, as well as lighting control and shade experience.
- Previous experience as Audio/video Lead technician or A/V Home Automation technician.
- Knowledge of LAN and wireless LAN (WIFI) configuration for Class A/small to medium/residential networks; and experience installing network hardware and terminating network cabling.
- Basic skills of computer operation; universal remote programming; audio distribution; and video distribution knowledge
- A high level of interpersonal ability – patience and customer service skills a must, as is the ability to form meaningful and fruitful relationships with both customers and employees
- Ability to lift and carry up to 50 pounds and experienced working with power tools
- A good driving record is necessary.
If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please attach your resume to this posting.
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.