• Charlotte, NC
  • $39,058–$44,502 Per Year
7 days ago

Job Description

Position Information

General Information

Vacancy Open to All Candidates Employment Type Permanent - Full-time If time-limited, note appointment end date Hours per week 40 Months per year 12 Position Number 011069 NC Salary Grade Equivalency NC07 Classification Title Student Services Specialist - Journey Working Title Audio Visual Coordinator Salary Range $39,058 - $44,502 Anticipate Hiring Range $39,058 - $44,502 FLSA Status Non Exempt Division Student Affairs Department Student Union Activities & Rec (Adm) Work Unit Student Union Work Schedule

Flexible schedule based on operational event needs, focused on afternoons, evenings, and weekends, Tuesday - Saturday. Typical shift times are between 12:00 pm and 8:00 pm, and adjust as required based on event needs.

Hours for this position vary based on the needs of the events and unit operations and primarily include afternoons, nights, and weekends and indoor and outdoor environments. This position can be eligible for shift premium pay when more than half of the scheduled working hours occur between 4:00 PM and 8:00 AM on a regular recurring basis. Shift premium pay is 10% of the regular hourly salary rate.

Primary Purpose of Position

The Audio-Visual Services Coordinator is an integral part of the daily operation of the Student Centers. This position is responsible for assisting the technical and audio-visual services program, including technical and non-technical equipment, that encompasses the Student Union, Cone University Center, and 49th Acre Tailgate Pavilion, as well as contracted special events in various campus locations, including outdoor locations.

Under the direction of the Assistant Director of A/V and Technical Services, this position will train, manage, and assign a student staff dedicated to the Audio Visual operations, as part of the larger department student employee team, ensuring adequate coverage and high-end customer service. The Coordinator will also assist in inventory management, preventative maintenance planning, and aid in the development of purchasing lists. Works events and set-ups as requested. Serves as a vital member of the Student Centers Team - collaborating with other team members to provide an outstanding client experience at all times, as well as administering special projects as needed.

Minimum Education/Experience

Required Minimum Qualifications:

Bachelor's degree; or equivalent combination of education and experience. All degrees must be received from appropriately accredited institutions.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Essential Job Duties

  • Actively participates and assists the Assistant Director, A/V & Tech Services in the management of the audio-visual services program for the Student Centers.
  • Serve as an audio-visual staff member on site for major and/or special events as determined by the supervisor, with a focus on evening and weekend activities (e.g., Chancellor-related events, Homecoming, etc.).
  • Under the direction of the Assistant Director, A/V & Tech Services, hire, train, schedule, and manage the Audio Visual Technician student staff.

Other Work Responsibilities

  • With department leadership, provide input for an equipment renewal and replacement plan as well as a facility condition assessment tool to ensure adequate space planning for future needs
  • Serve as part of the larger Student Centers Operations Team, maintaining excellent facility operation practices and customer service at all times.
  • Fill in schedule gaps as required if students are not available to ensure all events have techs assigned.
  • Oversee event and equipment setups as assigned by supervisor, ensuring all proper safety and risk management policies and procedures are followed.
  • With other department supervisors, participate in all aspects of the department's Student Employee Experience Program.
  • Ability to work nights and weekends, indoors and outdoors, and a flexible schedule.
  • Performs other duties as assigned within the Student Centers.
  • As an "Essential" position, report to the Student Centers to assist during inclement weather for all operational needs, including additional responsibilities related to providing events and activities during closure.

Departmental Preferred Experience, Skills, Training/Education

  • Technology and/or audio-visual experience in a student center/student union or other higher education setting.
  • Ability to advise, train, and supervise both staff and students.
  • Knowledge and understanding of the role of a University Center and/or Student Union.
  • Excellent customer service skills.
  • Strong organizational, relationship-building, and communication skills.

Necessary Licenses or Certifications Work Location Student Union Posting date 08/24/2026 Closing date 09/07/2026 Proposed Hire Date 09/14/2026 Contact Information Special Notes to Applicants

  • The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
  • The Search Committee will not contact references without first obtaining the finalist's permission.
  • Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
  • Do not write 'see resume' on your application when completing the job duties section.
  • UNC Charlotte Benefits Information: https://hr.charlotte.edu/benefits/benefits-overview/

Posting Specific Questions

Required fields are indicated with an asterisk (*).

    • How did you hear about this employment opportunity?
  • UNC Charlotte Website

  • HERC Job Board

  • Inside Higher Education

  • Mitratech Circa (formerly known as Local JobNetwork)

  • Another Website

  • Agency Referral

  • Advertisement/Publication

  • Personal Referral

  • Other

  • Where did you learn about this posting?

(Open Ended Question)

    • Do you have a Bachelor's Degree or an equivalent combination of training and experience?
  • No

  • Yes- I have Bachelor's Degree or Higher

  • Yes - I have an Associate's Degree and at least two (2) years of experience related to the position

  • Yes- I have a High School Diploma/GED and at least four (4) years of experience related to the position

    • Do you have Technology and/or audio visual experience in a student center/student union or other higher education setting? If so, please explain.

(Open Ended Question)

Applicant Documents

Required Documents

  • Resume / Curriculum Vitae
  • Cover Letter / Letter of Interest

Optional Documents

Numbers & Facts

LocationCharlotte, NC
Salary$39,058–$44,502 Per Year

Skills

  • Audiovisualunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Support/Serviceunmatched
  • Equipment Replacementunmatched
  • Higher Educationunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Organizational Skillsunmatched
  • People Managementunmatched
  • Preventative Maintenanceunmatched
  • Purchasing/Procurementunmatched
  • Risk Managementunmatched
  • Technical Services Managementunmatched
  • Visual Programmingunmatched

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