Audio Visual Installation Manager

IM Solutions is a trusted provider of innovative technology solutions, specializing in advanced Audio Visual and Information Technology (AV/IT) systems since 2002.  We are committed to delivering superior customer service and cost-effective solutions to meet our clients' business technology needs.  IM Solutions is located on the Space Coast of Florida just minutes from beautiful east coast beaches.IM Solutions is searching for an Audio Visual Installation Manager/Project Executive responsible for overseeing and coordinating the AV/IT Installation department (design, installation, service and purchasing)  with a focus on quality, profitability, safety, and customer satisfaction. This position has tremendous growth opportunity including incentives to business ownership based upon performance and leadership ability.  The ideal candidate will have strong leadership skills, a proven background in audio-visual systems and construction, an entrepreneurial mindset and a commitment to upholding our company's core values. Reports to: Operations ManagerKey Responsibilities:

• Manage multiple commercial AV/IT installation projects simultaneously, ensuring successful execution from project kickoff through completion.
• Lead and manage the Installation department team in achieving Key Performance Indicator (KPI) goals through accountability, coaching, and performance management.
• Coordinate, prioritize, and allocate personnel, equipment, and project resources to support efficient project execution and on-time delivery.
• Serve as the primary point of contact for customers throughout the project lifecycle, building strong relationships and ensuring exceptional customer satisfaction.
• Manage project scope, schedule, budgets, and labor resources to ensure projects are completed safely, on time, within budget, and in accordance with quality standards.
• Identify project risks, resolve issues proactively, and communicate project status to customers, leadership, and internal stakeholders.
• Build, develop, and lead high-performing installation teams by fostering professional growth, accountability, technical excellence, and ongoing training.
• Support continuous process improvement by implementing and adhering to EOS processes, operational workflows, and performance metrics.

Required Qualifications:

• 4+ years of superviory or management role coordinating installers, subcontractors and clients
• 10+ years of experience in Audio Visual installation and construction methodology experience
• CTS or CTS-I certification (preferred)
• Must have a strong understanding of Audio Visual and low voltage systems
• Must have a strong understanding of IT networks and standards
• Coordinate with the Project Engineer to fully understand project scope of work and resolve any site challenges
• Excellent written and verbal communication skills
• Adaptability to technology advancements and changing project requirements
• Proficiency in MIS tools such as ERP, BMS, CRM, and MS Office
• Knowledge of best project management practices and problem-solving abilities
• Project Management Professional (PMP) or technical degree preferred

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