Audiovisual, Budgeting, Communication Skills, Computer Skills, Continuous Improvement, Customer Relations, Customer Support/Service, Data Management, Develop and Maintain Customers, Equipment Replacement, Event Management, Interpersonal Skills, Leadership, Maintenance Services, Microsoft Excel, Microsoft Word, Multitasking, Operations, Operations Management, Organizational Skills, People Management, Procedure Development, Procedure Implementation, Project/Program Coordination, Service Delivery, Standards Development, Technical Support
Audio Visual Manager
556095
New York Campus Services
Full Time
Opening on: Mar 19 2026
Grade 11
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Job Type: Officer of Administration
Bargaining Unit: Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule:
Building:
Salary Range: $80,000 - $85,000
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the Universitys good faith and reasonable estimate of the range of possible compensation at the time of posting.
Position Summary
Reporting to the Assistant Director of Technical Services, the A/V Manager will provide operational leadership for all elements of the technical/audio visual services at the assigned location(s) to ensure a customer focused service delivery. Responsible for the maintenance and daily operations of assigned events/locations. Directs the technical services support for all assigned events.
Responsibilities
- Leads the Technical Services support for assigned events.
- Responsible for coordinating and scheduling all audio-visual services for assigned events.
- Under the direction of the Assistant Director of Technical Services, establishes procedures, standards and practices for the operation and maintenance of Event Managements complex technical inventory of audio/visual equipment, sound equipment, and light equipment to ensure a customer focused service delivery.
- Adheres to the operating budget for the maintenance, repair and replacement of technical equipment.
- Creates and implements standardized procedures to ensure that assets are protected, expenses are controlled, and the technical support functions operate efficiently, effectively, and with proper internal controls.
- Collaborates with other members of the Event Management team to ensure services meet/exceed customers expectations.
- Interacts effectively and diplomatically with the University community including staff management, campus departments, student organizations, and the general public.
- Develops relationships with people from public areas of the University to maintain a customer friendly environment.
- Special projects, continuous improvement initiatives, and other duties as assigned.
Minimum Qualifications
- Bachelors degree and/or its equivalent.
- A minimum of two years related experience.
- Supervisory experience with a demonstrated ability to program workflow and coordinate schedules is preferred.
- Excellent organizational skills.
- Must be computer literate and proficient in Microsoft Word, Excel with familiarity of data management.
- Ability to exercise good judgment, work under pressure and carry out multiple tasks with minimal supervision.
- Must be able to work flexible hours, including evenings, weekends, and holidays, as schedule dictates.
- Excellent customer service orientation and interpersonal skills required with an ability to communicate with a diverse constituency.
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.