Apple Macs, Audiovisual, Calendar Management, Communication Skills, Customer Support/Service, Desktop Administration, Furniture, High School Diploma, Identify Issues, Information Technology & Information Systems, Inventory Management, Inventory Reports, Microsoft Windows Operating System, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Professional Services, Record Keeping, Team Player, Technical Support, Writing Skills
PAFA is seeking a solutions-driven Audio-Visual and Operations Coordinator to support classrooms, exhibitions, lectures, and special events across our historic campus. This hands-on role is ideal for someone who thrives in a dynamic environment and enjoys combining technical expertise and operational support to help create exceptional experiences for students, faculty and staff, and visitors.
POSITION: Audio-Visual and Operations Coordinator
The Audio-Visual and Operations Coordinator provides direct technical and operational support across PAFA's campus and departments, supporting audio-visual services, facilities operations, and institutional events. Reporting to the Director of Information Technology, they will serve as a key on-campus resource for classrooms, lectures, meetings, exhibitions, and special events. They will also assist with day-to-day facilities and support tasks to help ensure a safe, organized, and well-functioning environment.
The Coordinator must have a working knowledge of commonly used presentation, sound, and video software on both Windows and MAC platforms, along with a strong eagerness to learn and adapt to modern technologies and systems. The selected individual will be expected to familiarize themselves with PAFA's buildings, equipment, policies, programs, services, and day-to-day schedule of events.
This position requires flexibility, strong technical aptitude, a willingness to learn, and the ability to collaborate across departments in a dynamic, public-facing educational and cultural institution.
RESPONSIBILITIES
Audio-Visual & Technology Support
- Set up, operate, test, and break down audio-visual equipment for classes, lectures, meetings, exhibitions, and special events.
- Provide on-site audio-visual support during events and respond to routine requests regarding equipment availability and capabilities.
- Troubleshoot and resolve minor technical issues related to audio-visual systems, projection, sound, and video equipment; escalate larger issues as needed.
- Transport, mount, and install projection screens, monitors, display panels, and related audio-visual equipment.
- Maintain inventory records of all audio-visual equipment and ensure supplies and materials are adequately stocked.
- Assist faculty, staff, and visitors with basic operation of audio-visual systems as needed.
Facilities & Operational Support
- Assist with set-up and breakdown of furniture and equipment for events, meetings, and institutional functions.
- Support mail delivery and internal distribution as needed.
General Responsibilities
- Collaborate with IT, Facilities, Events, and other departments to support campus operations.
- Maintain familiarity with PAFA's buildings, classrooms, galleries, equipment, policies, and daily activity schedules.
- Provide courteous, professional service to staff, faculty, students, visitors, and external partners.
- Perform other related duties as assigned.
QUALIFICATIONS
- High school diploma or equivalent required.
- 1 – 2 years' experience operating audio-visual equipment, supporting facilities operations, or events preferred.
- Working knowledge of audio-visual systems, personal computers, and basic troubleshooting techniques.
- Basic understanding of facilities operations and willingness to perform hands-on operational tasks.
- Effective communication, organizational, and customer-service skills.
- Ability to follow oral and written instructions and work effectively as part of a team.
- Comfort working in a fast-paced environment with shifting priorities.
Working Conditions
- Ability to stand and walk for extended periods.
- Ability to lift, push, pull, and carry equipment weighing up to 40–50 pounds.
- Ability to work flexible hours, including evenings and weekends, based on events and operational needs.
P
Pennsylvania Academy of the Fine Arts