Audio/Visual Technician

Join our team as an Audio-Visual Technician and play a critical role in supporting modern communication and collaboration technologies. This position is ideal for a customer-focused professional with experience in audio/video systems, unified communications, and event support. You'll work directly with end users and stakeholders to ensure seamless audiovisual experiences for onsite, hybrid, and remote meetings and events.

Position Details

• Location: Onsite (Valhalla, NY)
• Schedule: 1st Shift (8a-5p EST); Monday through Friday
• Pay Rate: $29.19 per hour

What You'll Do

As an Audio-Visual Technician, you will provide advanced support for a variety of audio and video technologies while delivering exceptional customer service in a fast-paced environment.

Key Responsibilities

• Set up, operate, and break down multi-camera systems and audiovisual equipment.
• Support onsite, hybrid, and remote meetings and events.
• Install, troubleshoot, repair, modify, and upgrade A/V equipment and cabling.
• Configure wireless networking and synchronization channels for data acquisition.
• Manage and maintain onsite audiovisual equipment inventory and report equipment needs.
• Install equipment in various environments, including climbing and moving equipment when required.
• Map software to network drives and transfer large files across storage platforms.
• Configure and modify customer equipment to meet specific business needs.
• Perform basic video editing, including cutting, titling, audio adjustments, and codec management.
• Complete service reports and required documentation accurately and promptly.
• Provide professional, face-to-face customer support while managing multiple tasks and priorities.

Required Qualifications

Education & Experience

• Associate degree from an accredited two-year college or technical institution, plus one year of related experience; or
• An equivalent combination of education, training, and experience.

Technical Skills

• Experience with Dante, Crestron, and Microsoft Teams is required.
• Understanding of audiovisual signal flow and networking concepts.
• Knowledge of RF and WiFi technologies strongly preferred.
• Electronics background is a plus.
• Experience with Windows operating systems and Microsoft Office applications.

What We're Looking For

Knowledge, Skills & Abilities

• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to work independently and as part of a team.
• Strong time management, organizational, and prioritization skills.
• Ability to adapt to changing business needs and environments.
• Ability to read and interpret technical documents, safety procedures, and operating instructions.
• Ability to write reports and communicate effectively with customers and colleagues.
• Ability to analyze information and resolve issues in a structured and efficient manner.
• Commitment to safety, quality, and continuous process improvement.

Why This Opportunity?

This role offers the opportunity to work with advanced audiovisual technologies while supporting impactful meetings, events, and communications. If you enjoy hands-on technical work, delivering outstanding customer service, and solving complex A/V challenges, we'd love to hear from you.