AUDIOLOGY ASSISTANT/TECHNICIAN

Audiology Assistant / Technician

Join a team that changes lives through better hearing and better care.

About this Role

Are you passionate about helping people and creating meaningful patient experiences? As an Audiology Assistant / Technician, you'll play an essential role in improving lives by supporting patients on their hearing health journey.

This is more than an administrative or technical support role - it's an opportunity to be part of a compassionate, fast-paced healthcare team dedicated to delivering exceptional care. You'll work closely with licensed audiologists, assist patients with hearing devices, and help keep clinic operations running smoothly.

If you thrive in a people-focused environment, enjoy problem-solving, and want a role where your work truly makes a difference every day, we'd love to meet you.

What You'll Do

In this dynamic role, you'll be the connection between outstanding patient care and efficient clinic operations.

Patient & Clinical Support

• Assist patients with hearing aid maintenance, troubleshooting, and device support
• Help with hearing aid drop-offs, pickups, and routine clean-and-check services
• Support appointment scheduling and follow-up communication
• Maintain accurate patient documentation in the EMR system
• Triage patient concerns and coordinate next steps with providers
• Assist audiologists during patient evaluations as needed

Operational Excellence

• Manage hearing aid inventory, supplies, and product orders
• Process incoming and outgoing devices, earmolds, and repairs
• Keep testing rooms, lab spaces, and equipment clean, organized, and ready for use
• Support front office operations, including check-in, paperwork, and patient communication
• Assist with insurance verification and prior authorizations
• Ensure the clinic delivers a seamless, high-quality patient experience

What makes this role different

This role offers the chance to be part of something bigger than a job - you help people reconnect with the world around them.

Every hearing device you troubleshoot, every patient you reassure, and every appointment you coordinate directly contributes to improving someone's quality of life.

What sets this opportunity apart:

• Meaningful impact: Help patients hear conversations, loved ones, and life's important moments
• Growth opportunity: Gain hands-on exposure to both clinical and operational aspects of audiology
• Team-focused culture: Work alongside professionals who value teamwork, compassion, and excellence
• Fast-paced and rewarding: No two days are the same, keeping the work engaging and fulfilling

This is an ideal opportunity for someone who enjoys healthcare, patient service, and wants to grow within a specialized medical field.

We're looking for someone who brings both heart and hustle.

• High school diploma or equivalent required
• Some college coursework preferred
• Strong communication and customer service skills
• Experience in a medical office or healthcare setting preferred
• Interest in audiology or hearing healthcare strongly preferred
• Basic computer proficiency, including Google Suite and EMR systems
• Strong organizational skills and attention to detail
• Ability to multitask in a busy clinic environment
• Ability to stand, walk, lift, and remain active throughout the workday
• Must be able to lift up to 55 pounds
• Valid driver's license required for occasional travel

Click HERE for the full job description and requirements.

West Texas Rehabilitation Center is a private, non-profit, 501 (c)(3) organization dedicated to providing outpatient care to more than 500 patients per day. WTRC opened in 1953, is a nationally respected outpatient physical rehabilitation facility. Our Mission is to improve the quality of life of those we serve regardless of financial circumstances. Our Vision is to be the premier provider of outpatient rehabilitation services in the West Texas area and continue to serve as a regional referral center through the provision of our comprehensive outpatient services.

WTRC provides a unique opportunity to work alongside professionals from Physical, Occupational, and Speech Therapy, Orthotics, Prosthetics, Audiology, Hospice, and more all in one location! Please complete an online application if you would like to join the WTRC Team. If you would like to learn more about WTRC, follow us on Facebook, Instagram, Twitter @westtexasrehab. To check out some of our patient stories, check out our YouTube channel.

APPLY ONLINE BY CLICKING HERE

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.