Auditions and Interviews Student Assistant

Berklee College of Music

  • Boston, Massachusetts
  • 9 days ago
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    Skills

    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Entrepreneurshipunmatched
    • Musicunmatched
    • Operational Supportunmatched
    • Operations Managementunmatched
    • Organizational Skillsunmatched
    • Presentation/Verbal Skillsunmatched
    • Sales Prospectingunmatched
    • Salesforce.comunmatched
    • Spreadsheetsunmatched
    • Time Managementunmatched
    • Word Processingunmatched
    • Writing Skillsunmatched

    Description

    In order to participate in Berklee Student Employment, a student must fulfill the following requirements:

    • Current student at Berklee College of Music or Boston Conservatory at Berklee.

    • Enrolled at least half-time in a degree, diploma, or certificate-seeking undergraduate or graduate program. Summer is the only semester in which a student can maintain employment without being enrolled. In this case, the student must be pre-registered for the upcoming fall semester. This exception does not apply to fall or spring semesters.

    • Have a valid United States Social Security Number (SSN).

    • Remain in “valid” Visa status as applicable.

    • A minimum 2.0 cumulative GPA. Students in their first semester can work, even though they do not have an official GPA until the completion of their first semester.

    • Federal Work Study student may apply.

    • In good disciplinary standing.

    • Must be located in the U.S.

    For complete program details, please go to our website: www.berklee.edu/se.

    The Auditions & Interviews Student Assistant supports the thousands of prospective students applying to Berklee’s three US-based campuses. Under the direction of the Manager of Auditions Operations, this team provides world-class service and VIP treatment to all prospective students and their families. This role helps direct general admissions operations duties and the successful implementation of the audition and interview (A&I) including, but not limited to communications and event staffing.

    Customer Service and Communication:  

    • Serves as the first point of contact for prospective students and families relating to the A&I component of the admissions process. 
    • Ensures that the highest level of service is provided to applicants with a view towards ensuring that their experience with Berklee far exceeds that of any competing institutions.  
    • Provides front facing public speaking support during events relating to audition and interviews such as information sessions and emceeing during audition and interview events. 

    Audition and Interview: 

    • Provides support for Audition and Interview Team events as needed. 
    • Other duties as assigned by the Audition and Interview Team members. 

    Audition Event Facilitation:  

    • As event and operations assistants, support all Berklee College of Music and Boston Conservatory at Berklee on-campus and online A&I events, including online and in-person information sessions. A&I events will take place on select Saturdays from 8:00 AM to 6:00 PM, Mondays from 8:00 AM to 6:00 PM, and Thursdays 7:00 PM to 1:00 AM. 
    • Assists the Auditions Team with preparing all materials needed for on-campus audition events. 
    • Provide event support for Boston Conservatory on-campus audition events as needed on Saturdays and Sundays during peak audition season. 
    • Assist the Audition team with scheduling faculty auditioners, interviewers, and other student workers for on-campus A&I events. 
    • Other duties as assigned by the Auditions team, including the Assistant Directors and/or Auditions Coordinator.

    Required Skills and Knowledge:

    • A strong desire to represent Berklee College and the Boston Conservatory community to prospective students and families. 
    • Attention to detail, strong organization, and time-management skills.  
    • Prior history of customer service-related skills.  
    • Must be self-motivated, possess an entrepreneurial spirit, and can work independently.
    • Able to conduct written and oral communication in an articulate, professional, and knowledgeable manner.  
    • Ability to maintain and promote confidentiality is required.  
    • Familiarity with spreadsheet applications, strong writing and reading skills, and strong computer skills (including database file and advanced word processing use). Familiarity with Salesforce or other CRMs is a plus but not required.  

    Hourly Rate: Student Worker 2, $16.97/hour

    Hiring Manager: Andrew Klang

    Numbers & Facts

    LocationBoston, Massachusetts
    Websiteberklee.edu/se

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