About the Role: TLS Automotive Inc is looking for an experienced and driven Shop Manager to lead our team in Fort Myers, FL! This is an exciting opportunity to take the helm of a busy automotive shop, overseeing daily operations while delivering top-notch service to our customers. If you're passionate about cars and people, we want to hear from you!
Responsibilities:
Oversee day-to-day shop operations, ensuring efficiency, quality, and customer satisfaction
Manage and mentor automotive technicians and service staff to maintain high-performance standards.
Coordinate vehicle repair and maintenance workflow, scheduling, and bay assignments
Handle customer inquiries, estimates, and complaints with professionalism and care
Monitor inventory, order parts, and manage vendor relationships
Ensure compliance with safety regulations and shop policies
Track shop performance metrics including labor efficiency, revenue, and customer retention
Requirements:
Proven experience as an automotive shop manager or service manager
Strong knowledge of automotive repair and maintenance procedures
Excellent leadership and team management skills
Proficiency with shop management software and point-of-sale systems
Strong customer service and communication skills
Ability to manage budgets, control costs, and drive revenue growth
I-Car certification or equivalent automotive credentials preferred
Proficient in English and Spanish
About Us:
TLS Automotive Inc is a trusted name in automotive repair and service in the Fort Myers, FL area, committed to delivering honest, reliable, and high-quality work to every customer. Our customers keep coming back because they know they can count on us for straightforward service and expert repairs. We pride ourselves on building a team-oriented environment where skilled professionals are valued, supported, and given the tools they need to succeed.
Numbers & Facts
Location
Fort Myers, FL
Job Type
Full-time
Skills
Automotive Industryunmatched
Automotive Managementunmatched
Automotive Repair and Maintenanceunmatched
Body Shopunmatched
Budget Managementunmatched
Communication Skillsunmatched
Cost Controlunmatched
Customer Retention/Renewalunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
English Languageunmatched
Leadershipunmatched
Maintain Complianceunmatched
Maintenance Servicesunmatched
Mentoringunmatched
Operationsunmatched
Operations Managementunmatched
Performance Analysisunmatched
Performance Metricsunmatched
Point of Sale (POS) Softwareunmatched
Point of Sale (POS) Systemsunmatched
Regulatory Complianceunmatched
Resolve Customer Issuesunmatched
Retail Managementunmatched
Revenue Growthunmatched
SSL-TLS (Secure Socket Layer - Transport Layer Security)unmatched
Safety Complianceunmatched
Spanish Languageunmatched
Supplier Relationship Management (SRM)unmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Training/Teachingunmatched
Vendor/Supplier Relationsunmatched
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