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Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination Progress.
As an auto damage claims adjuster, youll serve as Progressives point of contact with customers - directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, youll work closely with body shops and others to negotiate repair pricing and assess liability.
Ideal candidates will possess leadership and conflict management skills along with strong attention to detail and a passion for providing excellent customer service.
This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.
Duties and Responsibilities:
• Complete vehicle inspections • Write estimates • Determine total loss evaluations and set clear expectations and timelines • Negotiate repair process with body shops • Document information related to the claim and make decisions consistent with claims standards and local laws • Evaluate and handle claim payments and resolution of claims without payments • Review and determine validity of any supplement requests
Must-have qualifications:
A minimum of four years of relevant work experience with one year appraisalestimatics or insurance experience OR Associates degree and a minimum of three years relevant work experience with one year appraisalestimatics or insurance experience OR Bachelors degree and a minimum of one year appraisalestimatics or insurance experience
Valid drivers license, auto insurance, and compliance with Progressives driving standards and/or policies
Compensation: $80,000 - $98,100 per year, depending on experience Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits:
• 401k with dollar-for-dollar company match up to 6% • Medical, dental & vision, including free preventative care • Wellness & mental health programs • Health care flexible spending accounts, health savings accounts & life insurance • Paid time off, including volunteer time off • Paid & unpaid sick leave, where applicable, as well as short & long-term disability • Parental & family leave, military leave & pay • Diverse, inclusive & welcoming culture with Employee Resource Groups • Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for Innovation, Purposes & Values Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
Applicants must be authorized to work for any employer in the U.S. without the need or potential need of current or future sponsorship for employment. Progressive does not hire candidates with e.g. F-1 CPT OPT or STEM OPT H-1B O-1 E-3 TN statuses for this role.
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at http://careers.progressive.com/pages/show-we-hire-faq-job-scams
At Progressive, our diverse group of more than 33,000 talented professionals come from all walks of life and all fields of business-spanning six large corporate offices and hundreds of smaller claims and legal offices around the country. Whether it's the pride of working for a successful, Fortune 200 Company or the enjoyment of experiencing a unique work environment every single day-you'll soon find out there are a lot of perks to working here. Progressive is a place where innovation and collaboration are a way of life, where hard work is celebrated and rewarded, where you can see what you're truly made of … and love what you do.