Auto Damage Claims Adjuster- Trainee

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Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

The auto damage claims adjuster - trainee is a training position for those who aspire to move into the auto damage claims adjuster role. As an associate, you'll complete training designed to prepare you complete vehicle damage estimates and/or oversee the estimatic quality of repair facilities. You'll also complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines. Upon successful completion of training, the auto damage trainee role will prepare you for career advancement toward an auto damage claims adjuster role.

This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and responsibilities

• Negotiate repair process with body shops
• Document information related to the claim and make decisions consistent with claims standards and local laws
• Evaluate and handle claim payments and resolution of claims without payments

Must-have qualifications

• Three years of relevant work experience
• {OR} Associate's degree and a minimum of two years relevant work experience
• {OR} Bachelor's degree
• Valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies

Territory

• This position covers the geographical territory of Manchester to Nashua, NH and surrounding areas. The ideal candidate resides between the Manchester and Nashua areas. We assess our workload collectively, which means you may cover assignments outside of your geographical area as well.

Compensation

• $58,100-$62,400/year
• Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Physical requirements and working conditions

The physical requirements and working conditions listed below are representative of those required on the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.

• Individual will work in the field, office, body shop, network shop, or service center environment and at time be expected to lift, bend stretch, walk, crouch, twist and/or lay on floor.
• Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops
• May require prolonged repetitive use of the upper extremities.
• Must be able to move and/or lift 20 lbs.
• Involves standing and walking around the room to monitor work (e.g., training).
• Requires long periods of standing (e.g., mailroom).
• Involves frequent driving.
• Required to climb, balance, stoop, crouch and crawl.
• May require long periods of sitting

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/

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