Automotive Industry, Automotive Repair and Maintenance, Customer Satisfaction, Customer Support/Service, Driver's License, English Language, Federal Laws and Regulations, Hand Tools, Identify Issues, Language Interpreter, Lift/Move 35 Pounds, Lift/Move 50 Pounds, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Quality Metrics, Safety Systems, Schedule Development, State Laws and Regulations, Surveillance, Testing, Time Management, Training Program, Training/Teaching